“Full Marks!Exceptional and Outstanding service from Rebecca.I was looking for an item and approached Rebecca for assistance.- Rebecca went above and beyond to deliver a high level of customer service.- Rebecca from the start greeted me in a polite and courteous manner and asked how could she help showing energy, interest and enthusiasm.- Anytime I asked a question, they responded in a positive way providing options and using courtesy words throughout the conversation.- Instead of just advising that the item was not available, Rebecca checked her sheets and systems and even went around to the stockroom to check which most staff in other stores would not bother doing.- I was confident in Rebecca's ability to take personal ownership and responsibility showing appreciation for me as a customer and being positive.Overall a 5 STAR service!Thank you”
Toy Stores
“Full Marks!Exceptional and Outstanding service from Rebecca.I was looking for an item and approached Rebecca for assistance.- Rebecca went above and beyond to deliver a high level of customer service.- Rebecca from the start greeted me in a polite and courteous manner and asked how could she help showing energy, interest and enthusiasm.- Anytime I asked a question, they responded in a positive way providing options and using courtesy words throughout the conversation.- Instead of just advising that the item was not available, Rebecca checked her sheets and systems and even went around to the stockroom to check which most staff in other stores would not bother doing.- I was confident in Rebecca's ability to take personal ownership and responsibility showing appreciation for me as a customer and being positive.Overall a 5 STAR service!Thank you”