January 2024 by adam broad
Great experience! I loved my handsome waiter with curly blonde hair, his service was excellent.
January 2024 by Georgiana Oana
Ordered the sausage lasagna and I was very disappointed, dry, burnt and tasteless. It used to be our go to for a quick meal and lived their three layered lasagna but the quality of food and service is consistently disappointing.
January 2024 by John Oram
Prices are noticeably more moderate away from central London which has become a dining disaster zone. Service here was good and the food not at all bad but I want to point out one thing - a thing close to my heart (and stomach) in a variety of locations.The menu proudly proclaims that the pizza (illustrated) has 'three times as much' pepperoni as before. Really? What did it look like before? To be clear, it was a nice pizza but with one third of the pepperoni it would have been a mean offering.Why are pizza restaurants so tight with their toppings?
December 2023 by Adam Cohen
Not amazizzing but friendly staff service, average food, great location.It's a busy corner spot just of Kingston market but so few Italian eateries around we though we would try it out. To be fair for a chain, it is not bad but the taste was a little bland and could do with some seasoning.Tke kings prawn starters were while calimari was a little dry and bland. Our main on king prawn (4 prawns!) Linguine and Beef and Chickb calzone, well presented but need plenty of seasoning to bring the taste out. At the end not too bad.Reasonable price, with very pleasant service from the over worked staff.
December 2023 by Varun Chhabra
Zizzi as a chain serves great food but the service and the atmosphere varies from location to location and the Kingston branch isin't that great unfortunately. You will still get good food :)Dietary restrictions: Great choice of vegetarian, vegan & gluten free options
December 2023 by Kathryn Pearce
Reasonable food let down with atrocious service. Had to wait 30 minutes for our order to discover that the order was wrong. Was given the salmon risotto rather than a mushroom one. Had to wait a further 15 minutes for the correct food to turn up at which point any prospect of eating together had gone. Staff are very slow. Tried to pay the bill via the table QR code but the bill had the wrong main written down. Asked a server if they could correct it and for us to pay. 10 minutes later we still hadn't been able to pay. Had to go up and say "we've asked to pay, if you won't take our money we'll just leave". Really shouldn't have come to this. Disgusting service. Won't be going back again. Other customers in the restaurant were also clearly disgusted with the service. Food was decent when it came although not a very big serving of risottoDietary restrictions: Lots of gluten free options. All pizzas and pasta can be made gluten free. The pizza base is good unlike the pizza express one
December 2023 by Katie Sun
Really disappointed. My partner and I came here for dinner and the service was terrible. The staff were slow, unattentive and disinterested. Our food took an age to arrive - we spent two hours at the restaurant. Food was lovely, but we'll never come back. Tables weren't cleared, nobody took our empty glasses after we'd finished our drinks. Bathrooms were a mess and it was clear they hadn't been checked the entire time we'd been there. I tried to pay with a gift card and nobody knew how to process the payment. I had to tell two different staff members that it would be a contactless transaction. One team member returned and told me their manager had said the card was invalid. My partner explained for a third time that it was a contactless payment, and it went through seamlessly when finally processed in that way. So disappointing - have had excellent service in other branches.
December 2023 by George Ibbotson
Impressively bad service, took two hours from start to finish. At least in Wetherspoons they clear glasses off of tables. Toilets were gross too. Food good though, pretty tasty, I feel bad for the chefs surrounded by such incompetence.
November 2023 by Razzi R
Very good tasting pizza! the best and the tomatoe sauce on the pizza is very good quality.Did not rate the garlic bread very dry.Overall very good but is a bit pricey for lunch two pizzas and x 2 drinks around £40 maybe should have better offers for lunch time
November 2023 by Keith Jarrett (Kingstoke Junction)
DO NOT GO HERE! Service ultra slow and staff do not care about customers. Had a table booked but we were still made to wait with alongside those who had no bookings. After being seated, took ages for order to be taken. Starters arrived after 40 minutes - after another 45 min wait no mains so we questioned waitress who instead of finding out where our order was, proceeded to chat to fellow members of staff. After asking a second time, we were told that they did not know how long the wait would be. It appeared that the staff were prioritising take-away orders. As we had no idea how long it would be until we would get our mains, we decamped to the opposition and vowed never to return to this restaurant again.PS The next restaurant seated us immediately, took our order promptly and served it within a very acceptable timeframe.Looking forward to Zizzi Kingston's response to this appalling customer service
November 2023 by Gurcan Yildiz
Service is joke. Waited for 40 minutes to starters arrive. Server with long hair lied to us by saying ? I will be checking your orders? and she vanished. And starters arrived only after 20 mins later. Not recommended at all.
November 2023 by anand nayak
Decent restaurant with variety of dishes. Ambiance is warm and welcoming as well. Portion size to cost is not the best...
November 2023 by alex smith
Waiting time for a table less than 5 min. Place is dated and need a refurbishment.Staff is friendly but that doesn't compensate for an average horribly overpriced.£14 to 16 bowl of pasta.Vegetarian options: They have some gluten free options
October 2023 by J Wu
We just had lunch at Zizzi, one adult with two girls( 11 years old and 8 years old). We ordered one lasagna and one spaghetti from the adult menu and two starters to share. The waitress who took our order memorised our order without writing it down or recorded it on the pad, nor confirmed the order back to us. So, we got served two portions of adult lasagna instead of one. I understand that misunderstanding things happens, although personally, I think she should confirm the order at the beginning. BUT, the worst part is that the waitress just came to us and said: I'm very sure that you ordered two lasagna. So, you don't want it???Really?? No comments on this attitude regardless of the issue....In the end, I still chose to pay a 7.5% service charge as another young lady took care of our table in a polite manner.
October 2023 by Terence Jenkins
My wife and I arrived at the restaurant just after 12 midday, we ordered wine, a starter and main course. The wine came soon after, but we waited about twenty minuets for the starter with some items missing and three quarters of an hour for the main course. My wife's pizza came without the extra toppings she had asked for, and my calzone left a lot to be desired. The only saving grace was the very understanding waitress. She removed the charge for the items missing and the service charge. But we will never go there again after that experience. It was overpriced too.
