October 2023 by Sara Lintala
Horrible attitude with the staff! Came here for today for emergency prescription. After fighting with the staff about if they can find my details and whether I have submitted the request or not, and being questioned like in a police interrogation, I finally got my medicine 30 min later. You are there to help people not shame and question them. If it's an emergency request (a service that NHS provides for reason) you should not make it more hard for people who desperately need it. Everyone who came in during this time seemed very annoyed by the service as well. Luckily my nominated pharmacy is elsewhere...
June 2023 by Valerie Hough
Had our covid vaccine this morning. First time used this pharmacy and cannot fault them at all. Staff very pleasant and professional.would use again
June 2023 by Andrew Asprey
Was charged 11.99 for sun tan lotion which is 6 pounds in Boots / Superdrug. Avoid.
May 2023 by Valso
Had our covid vaccine this morning. First time used this pharmacy and cannot fault them at all. Staff very pleasant and professional.would use again
February 2023 by siera clark
They cancelled my scheduled COVID booster shot 1 hr before I was supposed to get it. Now I may not be able to get another, putting my health at risk.
October 2022 by Cindy Weng
Don?t book your COVID vaccine here. Massive waste of time as I arrived only to be told they had no vaccines.
June 2022 by Petra Rosário
Just went to drop a prescription in, was told rudely by the counter assistant the pharmacy doesn't do the medicine prescribed (a standard prescription medication - not a specially manufactured one) and they can't get it - no explanation or advice on what to do next.When I asked why a young pharmacist eventually came out and told me their PMR software had not been working for over a week and they were therefore "not allowed" to order any medication. The pharmacist insisted I should try elsewhere.When I pressed for a better explanation I was told that if I wanted to wait she could email head office and I *might* get the medicine in 2-3 days.I felt sorry for the pharmacist. If that is the way the pharmacy ordering system works I must not be the only patient annoyed.
June 2022 by Laura Smith
Woman on till completely useless. Rude, can't use technology and didn't help explain anything about my medication that I am taking for the first time. Don't work a role facing the public if you are going to be so miserable dealing with sick and vulnerable people.Was also given the wrong dosage of medication and no pill cutter. The pills have no lines on them for me to split them myself. No brain cells left in these employees.
June 2022 by Andrew McClenning
For people's information, they are not open at 9am on Saturdays. When I went there today (Saturday 14th May 2022), it wasn't open right at 9am.
January 2022 by Nurten Mft
Cancelled my covid booster twice. First one a day before and the second one on the same day and they are rude.
December 2021 by Agnese Stradina
Very disappointing experience. Turned up for my covid vaccine (waited 2 weeks) the lady behind the counter uninterested and bored told me it has been canceled. No messages or emails or calls received to warn patients of app changes. Wasted my time completely. Avoid this pharmacy. Very unwelcoming and poor customer service.
December 2021 by Antonia Sanders
DO NOT GO HERE FOR COVID JABS - they do not do them but their system still allows you to book and it is very confusing. You arrive on the day and they turn you away. TO THE PEOPLE THAT WORK HERE - PLEASE UPDATE YOUR DETAILS TO STOP WASTING PEOPLE'S TIME.
December 2021 by Richard Gentry
I came in for my COVID booster vaccination. Polite staff, efficient service. Get your booster booked.
December 2021 by Simon O'Connell
When there for my booked booster jab today. No vaccine available. A waste of my time going to this chemist.
November 2021 by Katerina Guseva
Had an appointment to have my second COVID jab here. However, when I came, the lady at the counter told me that they were not doing shots because they didn?t have the vaccine. ?I have nothing to do with this, call 119?, she said. Real shame. Such a waste of time! And it?s not only the case with me, my husband had his appointment the next day too. Turned out, he wouldn?t have been able to have it either. Well, at least they could have let us know.
