November 2023 by Cristiano Bonavolonta
Few times I can?t find the vegetables I am looking for.
November 2023 by Constantin
A huge number of products and their variety.Emphasis on food and consumer goods.There is a lack of household or other non-consumer goods.There are a lot of cash registers and self-service checkouts.Prices are average, i.e. something between Lidl and Waitrose.
August 2023 by Chinkeong Lim
Like to see more affordable price. It is lovely shop and also for the local people with the buses connection. Very convenient for the local residents shopping.
August 2023 by Marcia Burke
Chaotic on the tillsWill not be going back in a hurry.Most of the tills are card only.Some are basket onlySome are trolly onlyThen there are the very few that takes cash.The tills are sensitive and the pause or not putting the item down fast enoughyou would get a prompt from the till. Every few items an assistant needs to be called for one thing or the other. You have to scan your receipt to leave.
July 2023 by Queens Park Driving School
It?s a big shopping centre. All local community peoples are doing grocery shopping in the supermarket. Also, they has big car parks, lots of leaner learning bay parking in the car park.
July 2023 by Alessia Filippetti
Never seen a worst costumer cervice in any hospitality point. Absolutely no problem solving skills. You better just hope that everything is correct before you?re check out. There?s always something missing in the offer items. Just bought a water filter to find out there was no filter. After 30 minutes in the costumer service line the manager told me that someone stole the filter. So guess what? End up with no bottle at all, and 30 minutes wasted because there was only one lady trying to work without even the changes and printing paper.
July 2023 by Jill ?Lady Jag? McTighe
Lovely big store, multiple cashier's desk with the option of cash/card and smart shop, scan, pay and go, wide isles, clearly sign posted above each isle, many things are at the end of each isle so do look there also, (went up and down isle to look for double cream only to see it at the end of isle not on the isle itself) lovely selection of fruits and vegetables, they do clothing here, reserve and pick up, household good, Argos pick up,It's so spacious also, large car park,
July 2023 by abigail williams
No wonder Tesco is leading the supermarket race? they would have had a second or even third till opened by now! (6 people in the customer services queue & 1 cashier, I waited 15 mins!)
May 2023 by Kathy D
Not good 2 proper checkouts only with big queues self service tills thronged with only 1 staff running between all another staff said extra checkout nothing to do with her talk to manager where is the store manager managing the chaps?? Went to customer service till can't take more than 3 items what is going on ?? No answer on the store phone either ?? General apathy noticed here for the past year in all my visits this years now shop in
May 2023 by Euphemia Christie
Good morning I have a good experience asking the manager not one two of the manager give me the permission to put their clean beautiful stores on Google ?? and I was so excited to do it,because I loved going dear to by my fresh organic foods I never have problem with the staffs only with my self,when I go to pay and get the bill I saying I spend too much but when I come home and cook it and when I finish eating I say thank God I spend the Government money ? money good because I get good fresh food ? i am sure ?? I am not the only person think like that when we are getting older we have to thinking the best way to spending the money is to eat and ???? ? plenty of watermelon juice and fresh fruits this is the biggest Sainsbury?s in my community I respected the staff that working dear because I see one staff she is sick but she comes to work,and I am so nosy I say you should stay home,and her answering to my questions she say no because the managers respect her work and she love working so I can see why because she is the fastest on the till so I saying this in my reviews the truths thing about Sainsbury?s if I am wrong ? please wring lying do not fallow me but if I am honest only God can can judge me hahaha ?I am here to telling you congratulations to tall the staff that?s working in this store I love you all security every one ,you are doing a good job to help your family blessings Euphemia Christie.SAINSBURY?LAD-BROOK GROVE
April 2023 by Esther L
One of the most largest supermarkets in West London, there is variety of things here, such as clothing, toiletries, skincare products, fresh food, food to cook, pre-cooked meals, flowers, and much more. Very friendly staff here too.
April 2023 by Louise Hawkes
Majority of the staff are absolutely lovely apart from a miserable "manager" when I queried a price for an already used and opened cosmetic she wouldn't even acknowledge me but ignored me and told the lovely lady on the counter we won't sell it and walked off, extremely bad service from this woman who should not be a manager she is a sorry excuse for one. Only a handful of staff are actually really friendly and helpful, it's a shame the miserable ones let the place down. it's a shame some of the others need to learn how to smile and need training in how to deal with customers instead of being rude, especially the miserable polish woman on the til at the cigarette counter.
February 2023 by neha kher
Sainsbury's Smart shop is really good, easy to use and much convenient as you will skip the massive payment queues for checkouts. More shops should use that idea!
February 2023 by Marissa Cooper
It used to be a great supermarket. They had a good selection of items in store. Today it is definitely not my place for shopping. The staff is unfriendly and unwelcoming. Customer service sucks. Never enough goods in stock. The only positive thing I can mention is the parking area. Would not shop here any more!
February 2023 by Patrizia
Large store, good choice of product, includes clothing and homeware.Love their bakery.Argos collection point.Lately I find that some shelves are not well stocked, often items are out of stock.
