November 2023 by Siew Ling Chan
Naatu who is stationed at the business counter today was fantastic. She was patient with me and very easy to communicate with.Thank you for the great service. Looking forward to seeing her smiles again.
November 2023 by Balu Pisupati
Had an excellent experience. Mr Dinesh was very efficient and helpful. I am from Australia and am quite impressed with Royal Mail.Balasubramanian P
November 2023 by Cas Ojo
Wow! I?ve just had an incredible experience at this Post Office. I went in with a large box I wanted to send to the US and the member of staff at the till could not have been more helpful. She was amazing; very patient with explaining the various Price Bands for the required insurance, helped to seal the box properly, and even provided some sellotape because the one I had used was apparently not very durable. I can?t remember her name but I hope she sees this - THANK YOU SO MUCH!!
October 2023 by Susanah O
This is my local post office branch. I always have a lovely experience in this branch, all the staff are friendly especially Naatu who always welcomes me and my children with a friendly smile. It's a small branch with a wonderful team!!
October 2023 by Mariana Leal
Great customer service! Vince, who helped me with my parcels was really friendly and helpful. He even helped me label all my parcels correctly and choose the best shipping options! I didn't have to wait long in line, which was a relief!
October 2023 by Patrick Galbraith
Gerry and Naatu performed just beautifully - such a great effort. They stayed behind after the post office had closed and fashioned me a bigger box out of smaller boxes. Best customer service I?ve experienced in a while
October 2023 by Steve R
Staff are wonderful - so friendly, hard-working, efficient and helpful. Naatu is absolutely brilliant (highlight of my day when I come in) and the rest of the team (Penny, Lydia, Bee, Naresh, Dinesh, Jerry and Vince) are fantastic too. I post items daily for an e-commerce business and they make this such a welcoming space - my favourite logistics service by far!!!
October 2023 by Robyn Hill
Have only come here twice but both times were quick. There is a particular woman who both times was incredibly helpful and knowledgeable. Next time I'll be sure to note her name.
August 2023 by damon freeman
Never had an issue at this Post Office...All the staff are helpful and lovely except the guy in the suit who works on the self service counter..He's a disgrace and lets the whole place down..
July 2023 by Merve Ezgi Özbakan
After not being able to post in another royal mail and wasted an hour of my working day. I arrived to this post office. There was a lady in front of me, and there were two counters, I proceeded to the second counter. The moment I was in front of it, the lady behind the till started being very aggressive with me. She blamed me of cutting the cue and making assumptions, and as I was trying to explain myself, and I said sorry btw, she didn't listen to me and tried to shut me down after releasing her poison on me and blamed me of arguing with her. In reality she was the one who started an argument with me. Very very poor customer service, no need to attack to the customer, I am not the enemy. If you are not capable of interacting with a customer in a polite manner, you should not be there. You have no right to treat me like that.
July 2023 by Adam G
Self service counters always closed. Today I had to queue behind 7 people to by one stamp..
July 2023 by Jose A Biaggi M
Very bad service and also they are rude. Im off today Saturday and my parcel arrived at 12:29 and they close the door at 12:30 and i was there at 12:32 they just don?t open the door, now i need to wait to Monday they day i work to can find a time to collect it. They should close at 3 on Saturdays. Very bad service and very bad organisation because of you are going to open on Saturdays at list open till 3pm and we can collect our parcels on time.
July 2023 by Philip Thompson
Mid-morning visit, found no or very short queue and a helpful lady behind till. A well functioning post office, let alone a modern attractive looking one that doesn't recall the the kind of bleak shopping experience familiar to Russian housewives under Perestroika (see for ex: average post office in UK c.2023)?So on reflection this one is something of a rare find. May I suggest this one opens all day Saturday instead of half day given how little post office service there is for miles around on the weekend, more so since the Walworth PO's disastrous implosion and closure.
July 2023 by music I like
I've never been in a post office like this. The rudest staff I've encountered. These people should not be working there!
May 2023 by Edward Browne
I?ve always had a good experience at this Post Office. However, it would be helpful if they lengthened their opening hours.
