February 2024 by Lucy Waheed
Great prices and great staff, especially Cindy! We are very lucky with this store here.
February 2024 by Michelle Robinson
I had a trolley and had to wait for over 10 minutes for someone to come on the till.
December 2023 by Chenelle Reid
My experience in this Asda has Been horrific , this Asda needs to be closed down now enough of the rude and untrained staff ,the mangers are worse than the staff themselves and need some serious customer service training I usually don?t make complaints but this experiences has left me feeling emotionally distraught I have logged a formal complaint and will take these actions further if there is no suitable outcome. Judging by the reviews, this asda needs some serious work and I will looking into reporting this asda to trading standards
December 2023 by Manu
the store manager is very arrogant, she doesn't do her job, plus the chargers in the parking lot haven't been working for 2 months, I told her 3 times, her answer seemed very unprofessional, she told me that it consumes a lot of electricity, as if she would pay.
December 2023 by yacine boubekri
Horrible staff terrible customer service. Andrea at the self checkout shouting at the customers. I call the manager prenalla or penny blond female with classes. She was worse than the member of staff. She started to argue with me and mocking me believe it or not. That?s how they treat customers in Asda Lewisham. It?s the only supermarket with the worst customer service in the area I?ll say. Or maybe the whole UK ??
December 2023 by Paul Casey
Store was well stocked, tidy and attractive on the day I visited (8 December). The staff (self serve tills and customer service desk) appear to have taken a vow of silence as no matter what I asked, no response was forthcoming and I was ignored - very odd!
November 2023 by JC
internet shopping experience is a jokedelivered 10% of ordered items
November 2023 by Jayeeta Bhattacharya
Asda provides good produce. It only doesn't have Haji baba like some other Asda locations.
November 2023 by Cristiano Carvalho
I don't recommend this market for purchases via the delivery app, they take a long time to organize delivery. Management deficiency!
October 2023 by Vincent Mwasi
Popped in for a shop (on 20-Oct-23 between 21:30 and 22:00) only to witness a father whose young son urgently needed to use the toilet was told there wasn't one. Watched the distraught father have to explain to his son that he'd need to "hold it in". It's 2023, Asda! Do better!
October 2023 by Chris Want
They deserve a one star review just for those 6 bottles of water they have without a handle, not to mention their alarm system which always goes off for no reason, which is often the highlight of their employee?s day, and will attempt to humiliate the innocent customer.Stock levels need addressing. The temperature of their freezers are off.Apart from that it?s ok
October 2023 by Magda Glazewska
I like shopping in ASDA but this particular one is very badly stocked, disorganised and understaffed. They lack many of my favourite ASDA own brand products and have extremely poor plant-based offering. Asda has some amazing vegan products but they don?t stick majority of them here for some reason. They keep rearranging the shelves which makes it really difficult to locate stuff. I?ve lived in the area for almost two years and I feel like every time I go there, the layout changes. There?s not enough staff so during busier times (afternoons) there are very long queues and a long wait to get any assistance.During the pandemic they decided to close the main doors. I don?t know the reasoning for them still being closed to this day. Even when their shutters were broken in the back, they would make customers walk a longer way to get though a tiny gap instead of just opening their main doors in the front.
October 2023 by Gabby Grigaite
good size shop, but sometimes fresh items might be out of stock by end of day
September 2023 by Al Gomeryc
Very poorly managed. Most of the time shelves are empty and you can't find what you're looking for. Surprising how such a big supermarket offers such little variety of vegetables and fruit. The self checkout machines are the slowest i have ever seen. For some reason they no longer use the front door and you need to sneak around the back to get in, which is super annoying. And to top it off, it's no longer cheap... in fact I'd say it's gone expensive!! You're better off shopping at the Tesco not far from it, it's much better managed, much better selection of products and feels more professional.
July 2023 by Peter
I?m new to the area. Extremely badly ran store. No trolleys anyway to be found. Not a single till was open. The self service was the only way to pay? however the queue was aprox 50 people long and stretched the length of the fruit and veg aisle. I usually like shopping at ASDA but I?ve Never been to such a badly ran store in my life