October 2023 by Amanda Louise
I?m surprised by the poor reviews. I had a brilliant experience here. They are one of the few pharmacies that order in fertility prescriptions and they are SO much cheaper than other places. It?s a gamechanger for anyone paying out for this. I also found the team patient, explained everything to me and incredibly helpful.
October 2023 by Saman Dadgostar
I have never seen such irresponsible business. Has been given them calls for the last three days to re-order a prescription but the line is either busy or no one picks up the phone! Unbelievable
April 2023 by SJ Paul
It's says open until 5pm. Yet no one answers the phone. I've been calling for almost 40 minutes since it supposedly opened. I'll change my rating when someone decides to at least answer the phone.Update: someone finally answered after an hour of trying and was indeed helpful, so I'm changing the rating.
June 2022 by O Dutta
Raef has been absolutely amazing, going over and beyond to help me get the meds I need. It is an unusual prescription but he patiently listened to my needs and ordered them for me. He is very friendly and so were the other members of the team I dealt with - I cannot recommend them enough, THANK YOU!
February 2022 by Sisi Be
I don?t like the attitude, they?re never happy to help the customers, always rude and love to say NO to whatever you need. I went there with high fever due to infection from tooth extraction, to buy some antibiotics, only the prescription was emailed to me by the dentist instead of the traditional prescription letter. They refused to give me the medication at first, and then they had my dentist email the prescription to them directly. In the end, I did get the medication which I?m happy about, however they had me waiting there for a good 20 minutes although I told them how unwell I was feeling. Also, a black lady that works there she told me in a rude way to sit down! Why would you speak to a sick person like that? It?s very mean. This place is the WORST.
January 2022 by Betty Bop
Today I was in that pharmacy looking for the Covid test kit and I approached and saw a paper that said that there were no kits available there and there was an old woman in white clothes employed from the place placing medicine outside and I asked her about the covid kits if There was a pharmacy near there and she responded very rudely: You can't read what that paper says, she told me and looking at me very angry as if I had done something wrong when I asked her. I think that woman should be nice to customers because that attitude was very rude
October 2021 by Maciej Blicharz (Matt Londonist)
Very reliable, cheap, and efficient pharmacy. They always have everything in stock. Repeat prescriptions collection service just magnificent. Prices very good - private prescriptions, OTC medicines.
July 2021 by Philippa Wright
Month after month these wonderful pharmacists go out their way to help me source my fertility drugs. Excellent value and such kind, caring customer service.
July 2021 by Lo Rich
So sad that I cant leave it blank.The worst experience,they made a lady before me in tears.And asked some man agter me.why he needs folic acid. It is against of all imaginable principles. With me tis lady was very rude.Despite i need urgent help.Such a disrespectful attidude.Yusuf khan is stated like manager at this place.The manner they acted is unacceptable.Just save your time.do not recommended .
July 2021 by Faye Dobson
Terrible experience. Rejected perscription, sent away to get another perscription. Arrive back with another perscription to collect the medication only to be told they dont have it. I had called ahead and ordered in so should have been reserved. Will not accept emailed perscriptions as with other pharmacies and doctors seem very baffled by this.
September 2020 by Felix Garcia
Excellent!! I highly recommend Asda Pharmacy. I could book an appointment for a flu jab in the same day. The service was fast and smooth. Raouf was very friendly, helpful and attentive - an absolute star. The price for the flu jab is very competitive too. I will come back.
September 2019 by Ben Porter
These guys are wonderful. So friendly and considerate and they've gone out of their way to accommodate my wife twice with two late prescriptions.
February 2019 by Peter Langbridge
Called in with a tricky request, the lad behind the counter could not have been more helpful. He sorted out paperwork for VAT exemption, made a point of explaining how to make things easier if it was to repeat, he made sure that I had a useful number for future use. A credit to Asda !!!++
May 2018 by Lee Mason
I went in to buy some Nurofen Plus, and as the lady gave me the product she reiterated "only take these for days", otherwise you turn into a zombie. The normal routine. So on my way out I ditch the the receipt, thinking I have no need for it.
Imagine my horror to get home only to find that she had actually fobbed me off with that fake stuff.... Nurofen Express!! (the non Codeine based pain killer).
So I ring up and speak to the same woman who remembers selling them to me but refuses refunding or exchanging them (only 2 hours later) because I no longer have the receipt - as if it's my fault I'm in this situation.
Ok sure - I could have checked the product - but it's not my job to make sure you do your properly. When you work behind the pharmacy desk in Asda you have one job to do - put what the customer asked for in the bag and take their money. You shouldn't be able to screw it up. A trained monkey could do it.
Evidently there must be a shortage of trained monkeys at the moment.
January 2018 by Joanna Jacobsson
This is by far the worst pharmacy I've ever been to. The pharmacist was so rude and unhelpful. I came back in tears. Will take this complaint further.
