October 2023 by Paul Brown
Quite a busy post office. One customer ahead of my had many packages which needed to be processed one by one. However, the wait was pleasant elderly mingled with young. By my lights, its a great post office.
September 2023 by Noman Ahmed
I always use this post office. A nice post office with friendly staff providing a great service. I would like to Thanks for awesome service that they have given me all years.
January 2023 by Oscar Serrano Oria
Great staff, but never open at 9.
November 2022 by Mathew Keegan
Went to deposit old £20 notes into an account. Was told they couldn't do it, then that the amount was too high, then to go to the bank of England, then that only larger post offices could do it.After repeatedly pointing out that the sign on their window stated they could accept the notes, I was accused of 'telling them their job'.Reluctantly they agreed to do a 'one time' exception and deposit them. I subsequently spoke with Post Office customer services, who confirmed ALL branches can accept notes for deposit into an account.Reading the other reviews, there is a pattern of behaviour from the staff at this branch. I'd recommend using another.
October 2022 by Google user
Went to deposit old £20 notes into an account. Was told they couldn't do it, then that the amount was too high, then to go to the bank of England, then that only larger post offices could do it.\\n\\nAfter repeatedly pointing out that the sign on their window stated they could accept the notes, I was accused of 'telling them their job'.\\n\\nReluctantly they agreed to do a 'one time' exception and deposit them. I subsequently spoke with Post Office customer services, who confirmed ALL branches can accept notes for deposit into an account.\\n\\nReading the other reviews, there is a pattern of behaviour from the staff at this branch. I'd recommend using another.
October 2022 by Luna Rizzo
The lady who works there behind the counter is very rude all the times.
July 2022 by sean meaney
Would give 0 stars if I could.Told them I had a parcel to collect, they claimed it never arrived, and the attitude regarding finding out where it is was terrible... AVOID LIKE THE PLAGUE
July 2022 by vincenzo d'alisa
I was served from Azad, she had amazing customer care , help me with my package, and give me right information and good advice for my sending.she was very kind and extremely professional , Azad know well all the product better suit with my request, and advice right to customers. very well service.
January 2022 by Toni Ivanov
Avoid this office. They are working whenever they decided.The office is closed from several days now. No information, no working hours, nothing. I have a parcel to collect but I'm checking every day and despite saying that it's open in the website, the office is closed!When I try to call the number provided on the site and found when I will be able to collect mi parcel - there is automatic service and I can have any answer!This is absurd!
August 2021 by Karol Le?niak
I went to this post office and I was amazed by the total lack of respect for people's property! I had a package labeled fragile and after accepting the post, the tender just threw it at the pile of letters! Told him to be careful as there is something delicate inside, and he just mumbled ?sorry?. after seeing this I'm not surprised that many of the packages arrived damaged...
August 2021 by Vanya Barwell
Awful service and I wouldn't trust them as far as I could throw them. The staff are unbelievably rude, they try and push you into anything outside of Royal Mail to earn some money and get you to pay higher fees. I've also seen them treat packages abysmally so I WOULD NOT TRUST THEM with yours. The counter staff need to be sent on some training - as I can assure the owners if there was any other post office in Leyton they wouldn't have any business. An absolute joke.
August 2021 by Nemi
I run a small online business and have sent over 4000 parcels in the last 3 years, and have never had a problem before I started using this post office.I always come in with a smile on my face and behave respectfully but only get rudeness in return. The older man who sits in the middle window dislikes me so much that he berates me even when one of the others are serving me, and has started pretending to count money whenever I come in so he doesn't have to serve me. Last time he told me that I better not come in over Christmas because he doesn't have time for me!Another has complained about the labels I use (that come from Royal Mail) even though they have never been a problem at any other post office.I'm giving them one extra star because the guy who usually sits in the first window is very friendly and helpful.
August 2021 by Zoe Elizabeth
Rude, disinterested and arrogant. Arrived with 30 mins left of opening having got a taxi in the rain to ensure I made on time and safely with parcels to be told they are closed. We were eventually let in the shop but then told they refused to serve us even though the line had gone and it was now 5.47. We they advertise the time as 6pm.they are lazy and claim they can't work until 6pm for a business they are choosing to run until this time. Absolutely disgusting treatment. Ignoring and jeering and even complained I spoke to nicely!! Avoid and go elsewhere I know I will be.
August 2021 by Claudio Alegria
I often go to this post office and it is always busy especially these days. Having 2 employees is great the line decreases in seconds. I want to thank these guys for an effective service they are much better than most
August 2021 by Helen Michael
VERY RUDE STAFF. Especially the old man. Was told to wait to one side whilst I stuck my item in a bag, literally took me 5 seconds and he told me to move over whilst he served someone else. Terrible customer service. They should be shut down!Have also been overcharged on sending a next day signed for item so I will be making an official complaint to The Post Office
