March 2024 by Alexander Royle
I used to come here for lunch every day when you had to scan the app to get in. Last week I went in for lunch, I was unable to scan out with the App so used my credit card - I was charged 3 times.Instead of paying £5.60 for lunch, I've paid £16.60 for four items.Due to being unable to scan the app, these transations are not linked to my Amazon account to raise it with Customer Service.Terrible experience will not be going again
March 2024 by Kalelah
The store is very convenient and easy to use, even more so now that you don?t need to be an amazon customer to shop here. You enter freely and can use your debit card to checkout on exit. This is a lot easier than needing to faff around with the amazon app in order to enter the store in the first place. The meal deal is very good and probably the best value one around. The hot food options increase the meal deal price but are very tasty and absolutely worth it.
February 2024 by Jack Smith
You can still pay by contactless card at the exit barrier if you don?t have an Amazon account or don?t wish for Amazon to know what you?re purchasing
January 2024 by Andrzej
close to Westfield White City, but a very quiet place, I was there on Sunday for a little quick shopping (clean!!!)
December 2023 by Joseph Perez
I went in and thanked Jeff Bezos and left
December 2023 by Kay
I recently visited Amazon Fresh in White City and was genuinely impressed by the outstanding customer service. A staff member named Sajid particularly stood out. He displayed a level of customer care that was truly above and beyond. From the moment I entered the store, Sajid was attentive, knowledgeable, and incredibly helpful. I would definitively visit the store again. Check out at the store is very convenient too.
November 2023 by Anna Maria Sotiraki
Very closed to westfield. Great for returns or getting something from a small store.
October 2023 by John Varghese
Bought one juice mango and orange for 2 pounds but charged 15 pounds. Extremely sad to see this experience in London from a well respected Amazon fresh store. One hour before happened from Moorgate station near. I need an explanation for this from Amazon London?????After receiving the message the action has been taken from Amazon and it is a great thing. The 2 pounds only deducted and balance amount has been sent to my account.
October 2023 by Jonny Penny
Been coming here since it opened' loved it so far.However, I'm getting bored. They don't develop the product range, and frankly the quality of some of the home branded stuff is poor. For example, I'm fed up of the only Charlie bighams for 1 option being fish pie. All the time.Bakery is the best bit. However you never have sausage rolls anymore (or don't make enough) which is a shame
October 2023 by Pauline Burnett
Fast service with a smile. Very helpful and was able to tell me how the Amazon Fresh system works. I will definitely return to do a shop there.
September 2023 by Gavin Watson
It used to be great and I would shop there a lot but 6 months ago a glitch developed meaning the app couldn?t generate the fresh code key. And despite contacting Amazon multiple times it has still not been resolved so is unusable
July 2023 by Hussein A
Really good concept and store, items are good, but the BIG drawback is that they do not carry enough variety of stuff - you can?t depend on them to find what you need, that?s why the 3 stars and not a full 5.
July 2023 by Fatima Dias
It's fresh but not so fresh all of it. Good service and like the idea of it but the Vibes just ain't it. Things are a bit pricer but the meal deal is defo worth it than the tesco one
July 2023 by Vinh Phùng
A fascinating store!You need to tap in with a QR code you can find in the Amazon app, when you finish you just walk out
May 2023 by Morg Gordon
It's a stupid concept, no staff to help, no money exchanged (what if your phone isn't working)??? Personally, I hope they close it down and replace it with a Waitrose, or Sainsburys, or something that we BRITISH (I do not speak for the massess)! Want. AmazonFresh shops are being closed in the USA due to losses in profits... I wonder why ?
