February 2024 by C H
During our visit, we encountered several concerning issues that significantly detracted from our overall enjoyment of the evening. Firstly, there was noticeable disarray among the staff, with instances of loud shouting between team members. Witnessing such behavior created an atmosphere that felt chaotic and unprofessional. Additionally, observing a female staff member consuming alcohol behind the bar was concerning and inappropriate. Furthermore, the service was disappointingly slow, resulting in prolonged wait times. As a lawyer, I understand the importance of efficiency and professionalism in service delivery, and unfortunately, these standards were not met during our visit. In addition to the service issues, the quality of the food fell short of our expectations. Our meals arrived cold, which was disappointing and detracted from the dining experience. As individuals who appreciate fine cuisine, we were left feeling underwhelmed by the overall presentation and taste of the dishes. As loyal patrons of your establishment, we suggest addressing the issues raised, particularly regarding staff behavior, service efficiency, and food quality. Investing in staff training and implementing stricter guidelines regarding alcohol consumption during work hours can help foster a more professional and harmonious work environment. Additionally, ensuring that food is served promptly and at the appropriate temperature is crucial to enhancing customer satisfaction.
January 2024 by Peter R
Lovely high quality bar in the basement of the colliseum theatre, away from the crowds, with great service and an amazing menu. There was some misunderstanding over the menu, in that it was a set 3 or 4 course menu and we had already eaten as we thought it would be drinks and nibbles. But even so the staff were extremely accommodating and they ensured we had an amazing time.
December 2023 by BoardingPass122129
Although the service was good and the surroundings pleasant. The food was extortionately expensive £40 per person for a few starter plates and a few slices of pear for dessert. Plus a huge Serivce charge. Have been going here for years and they used to do a proper menu. Now it is just a rip off won?t be returning
October 2023 by Safari07217885259
We visited the American Bar for their small plates selection before a performance of Iolanthe. The small plates selection was very nice but quite light and not a full supper. At £40 a head I'd rate it as expensive for what it was. The staff were friendly and attentive. Where I would rate it extremely highly is combined with a visit for an Opera performance. It makes the whole experience very relaxed. You can leave coats and hats in the bar when you go in for the performance. We ordered a bottle of wine and again that was kept available for us in the interval. I'm not sure whether interval drinks can be pre-ordered but this would again make a visit much more relaxing, as it means that you can avold the interval crush at the main bars, which is painful even if you've ordered drinks in advance. We will be combining a visit to the American bar for all our visits to ENO productions, but accepting that it will involve additional expense.
October 2023 by matthew D
The service from the young staff was exceptional. They were so polite and friendly. It made the evening. Thank you. I highly recommend a meal here if you are going to the opera. It was a selection of small plates. And you have your table for each interval avoiding the crush of the main bars.
July 2023 by Bryan Millard
Great place to start the show and for a break in the intervalNibbles can be spicy.
January 2023 by Danny Callaghan
Beautiful space to spend some time before going into the theatre. Great service, lovely vibe, prices pretty reasonable really for the location. Highly recommend booking a table when seeing something at the coliseum, as that table is yours before the show, and during the interval and, of course, you can pre-book your interval drinks. Lovely.
January 2023 by Neil H
If you are expecting a lunch or dinner service as it was earlier in 2022, you will be disappointed. The bar re-opened recently as just that, a bar. Serving a range of drinks with bar snacks and a guaranteed seat before the performance and during the interval(s). The charge of £15 per head includes a choice of drink, bread sticks and a bowl of spicy snacks. You can order interval drinks in advance which will be waiting for you on your table. Additional snacks, selection of cheeses, charcuterie can be ordered at extra cost. Also, coats, bags can be left in the bar during the performance. For Swan Lake it was perfect!
October 2022 by Justin Hemsley
My favorite restaurant in london
June 2022 by satisfactory20
Went for lunch before a matinée with dessert at interval, the food was excellent quality, absolutely delicious. Wonderful ambiance which really added to theatre experience and the service was brilliant, the staff top notch (even after I accidentally broke a glass).
December 2021 by sprie3
We had a lovely meal prior to performance of the Nutcracker. We chose a number of dishes from the Nutcracker menu, which is a series of smaller plates (which we shared between us). Service was excellent, the staff were attentive, helpful and friendly, and the food was prompt. Each of the dishes were nice, small, but together they made a very nice meal - well prepared and very good quality. Overall, it wasn't cheap but it was fair price given the quality, the service and the location. We had a really nice time.
September 2021 by chloerosefletcher
We have visited here twice now for a meal before seeing hairspray. The set menu was excellent value for money and the food delicious.The members of staff could not have been better, they just knew when we were ready to order and were so efficient and friendly
August 2021 by Navigator589073
We ate here on Saturday night before the evening performance of Hairspray, Service was very prompt, food arrived very quickly & was delicious, pudding can be left till the interval if you want but we choose to have ours as plenty time , cocktails & popcorn were included in the set price & we returned in the interval for drinks , I would recommend it if you want to make your evening extra special ( needless to say ) Hairspray was also amazing
July 2020 by Drew Colby - Hand Shadowgrapher
Lovely intimate space with beautiful wood panelling, very nice glassware and silverware, excellent choice and quality of food and outstanding service. A bonus was we able to leave hats and coats there during the opera and were able to return to our table during the intervals for interval drinks. Top marks.
July 2019 by Martha
Found MOULD in the salad.Overpriced and bad quality.
