September 2023 by Mina English
Stellar customer service. Always help me find the right orchids, dried arrangements and fresh bouquets, even if they have to order them in. My favourite place.
July 2023 by Napat Par.
Beautiful Bouquets from this store
June 2023 by Hetty Chung
I wish I can give zero star to this flower shop.If you want to celebrate your special day or anniversary, please don?t purchase from this shop. It?s a nightmare!My husband arranged a flower delivery to me and it supposed to be delivered yesterday for our wedding anniversary. However, nothing came ! Please imagine your wedding anniversary was ruined! He has asked the shop whether it?s on the way or not and they said it would be arrived before 10pm. But the result is nothing arrived.And the day after, I saw the flower was delivered in front of the door, but it was up side down!We are totally disappointed for everything of this shop.Never come back and never make a purchase again!
May 2023 by Meriam Hernandez Vidal
Always have beautiful flowers!
April 2023 by patrycja z
Absolute scam. I wanted a bouquet it was £50. When they found out it was for a wedding I was quoted £100 as it had to be prepped and tied and conditioned whatever that means. Upon collection half the flowers look tired already and I?m doubtful they will last. Absolutely no difference in appearance to the £50 bouquets. Not worth £100 for sure. Maybe would have been worth £50. But just maybe.
March 2023 by YIYING LEE
Just bought a bunch of flower from Aoyama flower market and got a very bad experience?Never felt such stressed while purchasing flowers.Since a staff she is not happy with me and friend?s opinions about her choices and works, she started pulling a long face, had a sigh obviously and explained that if we want to swipe/add another flowers, she needs to re-do it.Yes, she did it reluctantly and I purchased it.Tbh, the flowers don?t look great(not the appearance)because she made it while she was having a bad mood.I used to buy flowers from Aoyama flower market for my customers and friends, staff are nice and professional, that?s why I became a repeater but not sure if this time would be my last purchase, at least I don?t want to buy flowers from her anymore.Not professional and kind of rude, if she is not happy with serving customers and listening customers? opinions, she doesn?t fit this position
March 2023 by Paul Smith
Valentine's Day bouquet not delivered . When I phoned the store I was met with complete indifference from member of staff "Olivia" . Placed order on 9th Feb. Received a text advising me that delivery to my wife, who is working in a large Law firm in The City of London , had been attempted today, but "no one was home" and that they would therefore try to deliver again the next day i.e. 15th Feb.I have bought bouquets from Aoyama several times in the past, both in store and by phoning them, but past custom seemingly counts for nothing. A really frustrating experience compounded by being patronised by a truly uncaring member of staff.In the past the flowers I have sent have been truly beautiful and always well received, but after today with some regret I wont be using Aoyama Flower Market ever again.
March 2023 by Kai Tanaka
great attitude and nice direction.
December 2022 by Toshihiro Yoshimura
Such an amazing flower shop! Flowers are always taken care of well and friendly service too. What I liked about is not only flowers but their paper wrappings. You should give it a try.
October 2022 by Bridgette Taylor
??THE BESTEVERYONE SO KIND
October 2022 by Shizuka Kato
Beautiful bouquet, kind and professional staff, highly recommended!
October 2022 by Lilly C
We got this wood display vase , when we followed the instructions try to put it together one of the piece was literally cracked , the quality is poorly made , we bought it back to store expecting to have the part exchanged or refound, however , the store sales couldn?t do it neither , she saying this is ? fragile Wood ? and it?s good quality because it Made in Japan . The crack piece is in front of their eye and they make us keep explain how it?s cracked , without listening ! Poor quality and service !
October 2022 by Giti A
Simply stunning. As good as it gets. Delightful staff. Gorgeous flowers. Pure class.
October 2021 by Tom Lawal
The service received from Fangjing (At Selfridges) was truly exceptional. She was patient, engaging and helped me select the perfect arrangement for my wife! But that wasn?t all, I then watched her craft the most beautiful arrangement of flowers I have ever seen. I watched her in awe as she expertly arranged each stem. She clearly took pride in her work but what truly moved me was the fact that she wanted to creat the best arrangement for my wife.My wife was moved to tears when she saw them. I have been buying flowers for loved ones for over 20 years and 6 years for my wife. I say without any hesitation whatsoever that Fangjing?s arrangement was the best I?ve ever seen. She is a truly exceptional florist. Thank you Fanjing!
October 2021 by Eric Okoth
If I could add half a star I would. Visited the store on Wednesday morning, Was looking for some flowers for wife's birthday to have on table's.As I waited I could see one of the assistants tending to a customer, and another floating around. The floating assistant then ignored me lol and began to try to also help her colleagues. So they both assisted 1 person and ignored me.