February 2024 by Paul Richardson
Great service. Purchased a quite expense office chair at very competitive price (£300 less than many others) and when I rang to check the spec spoke to a helpful salesman. Courier service good.
February 2024 by 6lly
As said before, guys at the showroom are incredible! Very helpful, friendly, and most importantly, honest. Great work by Quy!
February 2024 by lisa francis
Great service, quick delivery and very easy to put together
January 2024 by Yahya Ibrahim
Excellent service and knowledgeable staff. High end stock at very reasonable prices, particularly their clearance items.
December 2023 by Matilda Kwok
I love my herman miller chair. It is very comfortable and the quality is so good. The price at Back2 is very competitive. Service of Back2 is also excellent as the customer service team called and inform the delivery time in advance.
December 2023 by Mark Sheridan
Incredibly helpful showroom folks. Very practical and transparent in their advice. Delivery was excellent. Exactly as stated?. Best of the whole experience is that item is just as required, bought without seeing on their recommendation.
December 2023 by Kamran Manzoor
It was pleasure dealing with support team regarding a warranty claim. The resolution was quick and received excellent service.Would highly recommend.Thanks
December 2023 by Phil Coe
I can't fault the customer service from these guys, they reply promptly and geniuinely try to fix any problem you might have. This is so reassuring when you're spending a lot of money on a decent chair.
November 2023 by Gregorio Soave
What an incredible shop with second to none customer experience. Very competitive prices and superb costumer experience and communication. Would definitely recommend this to anyone. Thanks again
October 2023 by Sharon Cartic
Excellent service and delivery on time. Chair delivered in perfect condition. Definitely recommend.
October 2023 by Adriana B.
Really good service, extremely fast delivery and excellent quality of the chair. Very responsive to all my calls and doubt. Really recommend!
September 2023 by OL S
Had an issue with my Herman Miller Sayl chair after assembling. Contacted customer service and had a response within a few hours. I was offered an additional part to fit myself, or if I could wait a few days until one of their drivers was in my area, a replacement chair, no questions asked. Opted for the replacement chair. Very easy transaction with the friendly Back2 employee who hand delivered the new chair, which was already assembled. Excellent customer service from Scott Cheal, who really made this process as easy as could be. Very impressed. Wouldn't hesitate to order from Back2 again in the future.
September 2023 by Danielle Bell
Back2 has a unique selection of quality chairs. I had a heck of time finding a draughtsman that could be elevated high enough to sit at a standing desk but they had the perfect chair. Service was prompt and very good, delivery was excellent. I would recommend them for sure.
September 2023 by Oliver Suchomski
Had an issue with my Herman Miller Sayl chair after assembling. Contacted customer service and had a response within a few hours. I was offered an additional part to fit myself, or if I could wait a few days until one of their drivers was in my area, a replacement chair, no questions asked. Opted for the replacement chair. Very easy transaction with the friendly Back2 employee who hand delivered the new chair, which was already assembled. Excellent customer service from Scott Cheal, who really made this process as easy as could be. Very impressed. Wouldn't hesitate to order from Back2 again in the future.
August 2023 by Dotan Carmel
They collected my chair - very polite and friendly. Repaired on warranty. The chair feels absolutely amazing, as good as new. And they returned it a couple of days later to my home. Sounds like an ordinary service but it felt 5 star experience. So I def recommend using them. At least you know if they were issues - you'd be well looked after.
