September 2023 by Gaby Alvarez
This branch excellent. The customer service reps are responsive, helpful and kind. Thank you for making my process so easy and smooth :)
September 2023 by Jignesh Pithadia
Rude lady over the counter. I?d avoid her if possible.
July 2023 by Billy Baxter
The counter closes at 2pm and the staff are completely unwilling to help when it gets near to 4pm.
June 2023 by Lan yiqing
I went there for Home address check, I have provided a bank statement with my name and address on it. The lady told me this cannot be used as proof of address because it does not have any monthly payment information. And they can?t even print the statement for you on your phone. UNREASONABLE and EXTREMELY INEFFICIENTLY!!! Wasting my time!!!
May 2023 by Cedric
Excellent welcoming and services. Staff very helpful and polite. Thank you!
May 2023 by Kerryn Bundock
The star Cynthia, bad day , turned to a blessed. Thank you so much
February 2023 by Ambassador Patel
Despite the negative reviews for this branch, I must admit when I strolled in they were very attentive and eager to help. Sam who is a true gentleman and a true and utter asset to the wider Barclays family was fantastic. Could not stop to help me further and spoke to myself and other customers on a level far exceeding the Fenchurch Street branch where I was abused. He would put that branch under the table and to shame on his own. Emi is also another advisor who is down to earth and professional, credit is given where credit is due. Even though Fenchurch Street would be closer to me I?ll be using this branch going forward. Kindly refer to my review on the Fenchurch Streets Google page for and how I was abused by staff there.
January 2023 by Robin Wells
Barclays investments in fossil fuels are as out of order as this cash machine. Barclays invest more in coal and gas from any other bank in Europe, even though it?s killing us. Would not recommend.
January 2023 by Ida Viken
AVOID DEPOSITING MONEY! You might never get it back. I?m afraid theres a scam or something weird going on at this bank as seems I?m not the only one who?s deposited money for the deposit machine to say the wrong amount and you don?t get the money back!!! Also ridiculous that there?s cctv proof and they won?t let you see it to prove the amount you actually put in the machine
November 2022 by Adam
Good evening (already) ,Wr continue- wasted 3 hours (transport plus visit at branch). Starting from manager of the branch till members:Everybody & everything wrong now.They said to me :,,You have stinky attitude??.Maybe can They change the workplace for:,,public house???Two (2) same ethnicity not tall & old enough quite darker skin colour Women.Best regards
November 2022 by Leopold Thun
Slowest service I?ve ever received at any bank in my whole life
October 2022 by carles chicote
Hi, I need to withdraw money at the counter. I'ive lost my card. Are the opening times until 4pm as well, or the counter will be closed before? Somebody nows?
July 2022 by Pablo Tulik
The lady who opened the agency today was rude.
June 2022 by George Glasson
I went in to this branch to verify some ID for an online application, as advised by both written letter from Barclays and by the customer service phone team.The woman I spoke to in this branch couldn't even be bothered to look up my account before telling me what I wanted wasn't possible. She was rude, wildly unhelpful, and infuriatingly stuck in a "computer says no" mentality. I went to a different branch who were able to do exactly what I'd very clearly asked her to, in minutes. Would avoid dealing with the staff in this branch at all costs.
May 2022 by Xingyue Lei
They wasted my time since I didn't told what documents should prepared before. This is really low efficient.
