January 2024 by Jaiden Tslgl2
Nice pizza store belonging to a pizza chain selling authentic Italian pizza. Pizza is not greasy at all, it has the right amount of topping, and has the right amount of flavour. Friendly and accommodating staff. Very knowledgeable manager where she confirmed that you can have pizzas and pasta for £8 each meal.This store reminds me of La Porchetta in Australia.Wheelchair accessibility: Has outdoor seating but to enter the building, there is one step to enter. I don't know if there is a ramp available.
January 2024 by Georgia Davies
Amazing service, super sweet and kind server that wanted to make our experience as lovely and possible and most certainly did. Food was so nice and drinks too, all very well priced especially for London! We sat outside in a winter evening (we wanted to people watch) and service was still fab. Would recommend, great variety of food and drinks x
January 2024 by Elaine Fenech
Service was terrible. It took more than 45 minutes for our food to arrive. Dumb waiter was not working and the poor waitress was going up and down to serve customers. If you cannot cater for the upstairs part of the restaurant do not open it. A big thanks goes to Jolanta who was doing more than expected of her in the circumstances. A group of Japanese tourists just upped and left. We could not do that as we had 3 children under 4.
January 2024 by Phillip Mann
Avoid if you can. I had seafood Risotto which was meant to contain squid. True I found 2 pieces among the dry rice and overloaded mussels. Uncle Ben does better for £1 a pack in Tescos. Also be aware of 'voluntary' service charge added as part of payment. Terrible heated frozen food, long wait and cramped seating. Over priced food. One star added as unable to take zero stars
January 2024 by Alex Zandman
Great food, good amount of vegetarian/vegan options. Friendly staff. Do make a reservation beforehand, it is often fully booked.
January 2024 by Yannis Gengler
If I could, I would give 0 stars. It was abysmal from beginning to the end. We got dirty glasses for our drinks. The server doesn?t know how to serve. The best dish was the bbq ribs, which is quite surprising. The noodles were cold, there were more tomatoes than noodles on the pasta dish. The pizza was quite cold too, and it was obviously a frozen one. I won?t even talk on the lasagna because it was atrocious. Horrible, horrible experience.
January 2024 by Chantelle Bowden
What a dump! Avoid like the plague. Booked in busy central London-the place was like a cafe. It was dirty, unwelcoming and manager refused to let us dine upstairs despite it being empty and only two tables full. We asked to move as we were right next to gents toilets that were being used frequently during our meal and smelt. The ladies toilets were disgusting and the sanitary bin overflowing to the point where it was over the floor. Tissue all over the toilet floor and very understaffed. Never again. The tables were worn and battered and the whole place needs a refurb. Burger King across the road would have been a safer bet! Food average to say the least. Avoid avoid avoid.
December 2023 by Yusuf Miah
To start this review off, let me say I don't often leave reviews unless it is really good or terrible. The Bella Italia at Trafalgar Square has been one of the worst places I have eaten in London. First off as we walked in the door my friend was politely showing one of the staff there and asked if it would work here and they came off quite aggressive telling us we had to buy another main course meal for the offer we later found out it didn't work and paid a ridiculous price for the cost of 2 Margarita pizzas which looked and tasted like they came from the nearest Tesco (but even that would have been 100x better than what we were given). It was burned tough to eat tasted cheap and where we sat was at the back of the shop it smelled badly of cheese. Not the type of cheese you want to have but like gone off cheese. The fact they had customers in the shop was surprising to me. I guess the main focus for a place like this is tourists but I would stay far away from this place. I work close by in Westminster and have tried food from a lot of the surrounding areas there are much better restaurants with better tasting food as well as better prices.Customer service there was poor felt slight aggression from then and wasn't a comfortable atmosphere. The lighting inside is poor, there was honestly nothing good about the meal there I just felt violated.To sum this review up, maybe Pizza is just terrible here or maybe I was the odd person who had a terrible experience there. But would I go back to Bella Italia? No. Would I recommend it? Definitely not. You are better off going to Burger King ? (Better food and service). Do yourself a favour and don't step foot into Bella Italia if I could give a review a 0/5 I would.
December 2023 by Philip Andrews
Food and drink was excellent, Jolenta and a gentleman served us and were very friendly and helpful. Food looked and tasted fresh and delicious. Excellent value with the Prosecco and beer offer with two selections from a certain menu. Highly recommend! Thank you for looking after us.
December 2023 by Gianina Gaita
The manager of the restaurant told us that we should wait for like 15 minutes till we will receive a table, but instead we stayed in there more then 40 minutes and after that she came outside to tell us to wait another 5-10 minutes to get that table and she will give us a discount as well. So we stayed in there also 10 minutes and after that she told us that we will not get that table anymore, so very disappointed!!! It's a trap, don't stay there to wait!!!
December 2023 by Chris Royle
Yolanda was absolutely amazing! She was so warm and welcoming. Brilliant customer service! Made us feel right at home and was extremely accommodating and hard working. Credit to the company!
December 2023 by Cherrill Hutchy
In desperate need of makeover. Peeling off wallpaper and paint! Didn't realise restaurants could operate under such a condition. Had seafood risotto so dry . Definitely not a true risotto. Won't be coming back!
December 2023 by Jemma Mckenzie
Was seated very quickly and served quickly... asked if I wanted a drink before ordering food. Atmosphere was nice and the staff are very
December 2023 by Kate Ryan
The food was nice. I had the seafood risotto. Felt it could have been a slightly bigger portion and more seafood but it was tasty . My party were running late and the waitress was lovely and said she would seat me so I could order a drink and relax but then took a long time to take a drink order but I appreciate they were busy.
November 2023 by simon comben
Show time Friday nightSpur of the moment in peak timeThe service was fantasticVery understanding of my throat cancer, couldn?t do enough for us, liquidised the food I ordered, the staff were quite superb so understanding so attentive and friendly. The food was wonderful and well presented and very tasty.. Highly recommend location, food and staff
