March 2024 by Mr Chandon
Have been to this branch reluctantly a few times, being one closest to home.Never have I ever thought, "where on Earth are these people being hired from?"Continual lack of effort put into customer service by staff.The last straw was being told on the phone 30mins before closing, "our screens are locked because we're closing soon, so we can't check for you" and to call back again first thing in the morning. Call a spade a spade, you're lazy and clearly don't know what "customer service" is, which is what you're paid for by the way.Makes sense now why they lock their doors throughout the day, they tell people to go away if it gets busy as they simply cannot handle the job.It's no wonder high street stores are in a considerable decline, rather talk to a few pixels on the screen than deal with service like this.Don't recommend unless absolutely necessary.
March 2024 by js project
A bunch of thieves and cheaters That selling glasses more expensive than in the original store!
March 2024 by D
Staff were very warm and welcoming, optician easily broke down what my issue was, and I felt in good hands.
March 2024 by Yonja Saygin
Excellent service and eye test.
March 2024 by Julieta Ceballos
because the doctor and the person who helped me choose the glasses were very kind and with a smile. thanks.
March 2024 by akalu egziabher
Seen on time. Good advice.
March 2024 by Stephen Hayes
Very friendly and helpful
February 2024 by Gladys Wallace
The Staff were very Professional, they were kind and explained matters to me very clearly.
February 2024 by Tajuj Khidr
All the staff respectable
February 2024 by Dennis Ali
Very friendly optician
February 2024 by Kayla FU
I recently visited Boots for an eye examination, and I was fortunate enough to have Shananthya as my optometrist. I am writing to express my heartfelt gratitude for the exceptional care and service she provided during my visit.Her professionalism, coupled with her warm and patient demeanor, made my experience incredibly positive. It is not every day that one encounters a healthcare professional who combines expertise with such kindness and patience. Her thorough approach in conducting the eye test and her clear explanations throughout the process were greatly appreciated.I wanted to take a moment to thank Shananthya sincerely for her outstanding service.
February 2024 by evelyn houston
Helpful, friendly staff.
February 2024 by Tan Quang
The staff were friendly and thorough in their works. They were also given independence advice.
February 2024 by Bridget Burke
The staff were helpful informative and explained all options
February 2024 by Jeff Kelland
Knowlegeable staffThorough and pleasant
