Their online system let me book a vaccine appointment for a day when they couldn't actually give me that vaccine. While they called me shortly afterwards to rebook the appointment, the entire process then cost me 40 minutes on the phone in the middle of my working day.
September 2023
Pharmacy working hours are not matching Boots working hours. Wasted time
June 2023
The staff at the cosmetics/fragrances counter today was super helpful. I wanted to get a perfume for my wife as anniversary gift, and all I knew was the brand and the smell. The staff took it up and went above and beyond her job description to find me the right perfume. Made my day.
