November 2023 by Miss Ama
Good place to pick up click and collect items as the parcels are kept on the shop floor, behind the counter so you receive it quickly.
August 2023 by Niya Harrison-Smith
The employees are really lovely, such as Soyab. Having great customer service and Going the extra mile by helping me find things for the same quality just for a cheaper price. Thank you
July 2023 by Dana Neri
I have waited a bit before writing this review, as I wanted to see if things would change with time, but I'm afraid in the past months (quite a few months...) what I've noticed was a lack of empathy and kindness from most of the staff, as well as a lack of attention even towards loyal customers. Just one tiny example: this morning I went to purchase a product and I have deliberately asked for the biggest packet as this included a price reduction for Advantage Card holders. I have asked the person at the Medicines/Prescription counter to confirm this and I was given an abrupt reply. In the end, no discount was applied, I have paid for the full price. I have noticed straightaway but didn't say anything as I didn't want to receive any extra "kindness" on a Monday morning... In the past and in more than an occasion I haven't been treated very kindly either, so I probably won't buy anything else from this particular branch.
July 2023 by Andrea Ena
Plenty of empty shelfs
May 2023 by Sujir Pavithra Nayak
Great service and help!
April 2023 by Sandra !
It's a huge pharmacy. The staff is friendly. The only thing that with the medical recipes are not very coordinated when it comes to attending... it seems that they do not handle the same information!!!
April 2023 by Rishi Bhabutta
Came for a travel injection appointment here - yellow fever (£65 for jab plus certificate). The physician who did it was quite thorough, running through where I'd be going and checking the particular risks for each of these places. He was super nice though and made the experience feel comprehensive.Wasn't completely clear online how to book that specific jab but in person, the pharmacist was still able to provide it - I'd recommend making it easier to request this jab in advance when you know you need it.Availability was quite tight so you probably need to book around 2 weeks in advance.
April 2023 by Mohammed Rahman
Only stocks essential items, I had to choose alternative items to my regular choices.
February 2023 by Fraidoon Poya
Very bad customer service experience.
August 2022 by ana ruiz
Poor selection of make up, non existent samples , products stuck behind dispensers . Looking for a blusher today perhaps looking frustrated , 2 male clerks behind me and looking at me as if I?m acting suspicious? one asked if I was ok not what I was looking for . Extremely unwelcoming store , thank god Liverpool Street is nearby .
July 2022 by Jelena A
Good standart boots, nice staff as well.
July 2022 by Dragos-Paul Vecerdea
An awful staff experience. The pharmacists (a mr and a mrs) on Tuesday Morning, the 28th of June made we wait in front of them for 5 minutes to finish putting some tags on medicine. When they decided to give me some of their time, they have treated me arrogantly and with an attitude. They were both using rude face expressions and told me that what I asking for does not exist. I kindly insisted and they suggested I am dumb because the medicine I tell them about in fact exists but has no research to back it up. Yes! They said that. (One they before, I was told by a staff member that they have it but they need the farmacist to be there to offer it). In the end, I have decided to buy something else from the self service counter. Surprise! Absolutely no staff to help me with the age verification. I have left being unable to buy anything and with a bitter taste. A lot of rudeness and understaffed
July 2022 by Pauline Williams
Clean, bright with friendly and helpful staff
May 2022 by Julia Girtler
I was served by Elvira at the Clinique counter, she was extremely friendly and very helpful made the experience 10 times better!!
February 2022 by J A
Good standart boots, nice staff as well.