"Food was good once they got it correct.. which took 3 attempts and all I asked for was a plain burger!!"
"Terrible service. I was entitled a free burger with a voucher from Three, and they sent me to an other Cafe Rouge, who pretended that they already had enough customers with a free voucher today... Checked with Three, and they couldn't do it. If you don't want to participate, just don't. Instead of loosing people's time."
"Avoid. I used to like Cafe Rouge, so I looked up this branch's closing time on Google and checked on their own web site. Both said it closed at 10:00 pm. I turned up at 9:30 and they refused to serve me, saying the kitchen was closed. Despite vigorously complaining to the manager Ziwa that I had come to cafe rouge rather than other restaurants near the British Library where came from because they were meant to be open she refused to honour their stated closing time. As a result I was unable to eat any dinner before my train left from Euston. I will not visit cafe rouge again, and I encourage you to avoid them too."
"Let me tell you my experience here:
I walked too drunk to walk straight, understanding that to use the toilets I'd have to order food. I ordered and used the really clean facilities. I then asked if I could pay there and then as my train was about to arrive and allow boarding, they were really nice about it and even prioritised my food. The food was delicious (croque saumon for the record) and even though time constraints didn't allow me to finish, it was the tastiest food I'd eaten in well over a month.
The staff were friendly, tolerant, accommodating and really pleasant to be served by.
I'd love to come here again and recommend you do too"