January 2024 by D Kovacova
Usually I am a fan of Nero but here it tastes burnt. Staff fired payment through before it registered student
December 2023 by Martin Boyd
Millionaire hot chocolate and amoretto mince pie then a pot of tea while having a stop. Nice!
December 2023 by - -
Asked for a coffee, wanted to get food too but was ignored for ages as the baristas chatted.After 10 minutes I had to leave to return to work.Unprofessional and rude, never again.
December 2023 by Joseph Withers Green
The hardest working barista I've ever seen on Thurs 7/12/24 morning. He took my payment with one hand whilst making espresso with the other, like an octopus. Despite the pressure he was very polite. Highly recommended man.
November 2023 by Drew Hinch
Avoid this Nero. The two male baristas don't know what they doing, don't seem remotely bothered and are rude. The taller one won't open his mouth to ask anything and doesn't know how to heat a sandwich as evidenced by my plant based sausage ciabatta, despite being in the grill thing for a number of minutes, being cold. Pathetic service. After my first bad experience I thought and hoped it was a fluke as it's so close to my work but no they are genuinely incompetent
October 2023 by kim andersen
Lovely location but the food was a let down. Drinks were very good.
October 2023 by Abdulkadir Ahmed
You've got to try the Amaretto Hot chocolate. Oh gosh it was amazing. I was served by a lady called Liza, her customer service was amazing 10/10 very welcoming and friendly. Excellent place.
August 2023 by Tim Oliver
It?s branches of Café Nero such as this one that create the impression Café Nero operate a business model involving setting up a café, refusing to invest anything further as the décor, counter, crockery, kitchen equipment, and furniture deteriorate, then closing the café when the rental contract is to be renewed. This branch must be close to the end of its life/rental contract. It feels exhausted, is tatty, has surly staff (who when not working will watch videos on their phones without using headphones ? yes, this is a café where even the staff lazily and rudely think it?s fine to sit in a café broadcasting their phones audio to everyone around them) and is often empty because it?s largely visited by tourists while locals avoid it. This café urgently needs putting out of its misery because it does nothing but inflict misery on its customers.
August 2023 by Evie Winter
I do love a Nero and specifically seek themOut when away from home.This one was pretty disappointing though.When I arrived last Thursday the two male baristas were sitting on the chairs opposite the til, both on phones.They jumped up when I arrived and served me and then went back to the chairs. The coffee was nicely made.There were loads of tables with dishes still on and some even with the grey cleaning tray which had been abandoned.It?s a very large store with very few customers - I can see why - no nice atmosphere.
August 2023 by Umut Esen
Absolutely the worst nero branch I have ever been to... The barista insisted on taking the payment twice and had to issue a refund later when I noticed double payment. The staff has to be told several times before they bother cleaning the tables, only after they finished having a smoke. Not to mention they don?t fill the cups so the large latte has a bitter taste.
August 2023 by Benicia Poe
On my last few days in London, I was having a bad. But Parha was so sweet and helpful. Coffee and service were great.
August 2023 by kevin fagan
Great coffee. Great service. Location?
June 2023 by michael murphy
Arguably the worst service I have ever encountered, if I could give it less I would
June 2023 by M. Santos
Service has been good, though the coffee could have been hotter.
May 2023 by Jane Webber
Such lovely coffee and good service ?
