January 2024 by cristina wheeler
Today I?ve only just sat down and drank my medium cup of coffee and few seconds after I?ve had my last sip the staff who did the cleaning went to my table without a word took my empty cup wiped and left the table so wet and transferred my cup to the next table. Appalling behaviour! The staff looked like they didn?t want to be there. live in countryside in a nice area I?ve never came across this type of customer service. I could have had coffee next door and probably had a better service. I?ve been waiting for my friends to meet up there and have more coffees and cakes but I left messaging my friends to go somewhere else better. I hope London visitors avoid this kind of shop when visitors are looked down instead of feeling welcomed.
January 2024 by Jack Fletcher
Lovely little coffee shop on the side of Trafalgar Square, stopped in here for a tea break whilst exploring London. Well worth the money and the visit :)
December 2023 by Phil
We went there for a drink and a snack. Staff were not that friendly but they were stressed keeping up with the work load.It was fairly quick to get served and the seating is not too cramped. We had a mince pie and a scone, the scone was stale and could not be eaten. The staff were informed but they are not that interested. There is a toilet but it had a continual queue.Would we return, probably not.
December 2023 by Matt Langmead
This place seats well over 100 people and has one toilet. It serves coffee and tea by the pint, and has ONE toilet. Which is grim btw.Actually I should say it serves coffee, they have no tea of any kind. Nothing.Huge queues to get a drink, even bigger queues to go to the loo.Dismal and depressing.
November 2023 by hamza besseboua
The lady works as waitress She asked me to buy something just to use the toilet and I am a working sweeper (street cleaner)in front of the shop cafe nero this is reduculous? So if every shop ask to pay for toilet will be awfully day .
November 2023 by Molly Chamberlin
We had to hide in here from the rain. Got a table and a coffee quickly with no issues. Thanks!
November 2023 by Kate Allan
There was a really good selection of cake and most of them where suitable for vegetarians.Unfortunately the staff were very slow to clear tables and we had to sit at a dirty one, there weren't even any napkins available to give it a quick wipe over ourselves.I wasn't offered a glass for my drink and had to go back and ask for one and was need given a take away coffee cup.The service really let's the place down.
November 2023 by A Journey With Me (A Journey With Me)
Loved the signature coffee. A nice place to warm up and drink coffee.
October 2023 by John L.
There was a bit of a line when I visited, but being where it is, it makes sense. The line for the restroom was longer than the for coffee.I had the Banana and Walnut Loaf Bread. Was very good. I also enjoyed all of the tables to sit at. Nice to take a break from all of the walking
October 2023 by Aisling Siobhan
Service was very slow, one guy kept ignoring that there were customers in a queue and letting the trainee take all of the orders and make them and take payment too, while we all waited. Long queue for toilets, mostly people walking in off of the street. Tables were dirty (but someone was cleaning the other side of the room so perhaps he planned to eventually make his way over). Coffee was fine though.
September 2023 by yuval ashkenazi
Nice cafe
August 2023 by Z7843NWalexo
Never had lunch at a Cafe Nero before, had a sausage roll warmed up and a pistachio latte was lovely would definitely eat here again!
August 2023 by Ruggero Schiavi
Longue queue for the coffee. Placed in such a central position they have two toilets (one also suitable for wheelchairs) which they prefer to keep closed. When asked from other customer (after waiting 15 minutes in line to use the toilet) they replied ?we do not have the key for the second toilet? theoretically meaning a disabled person cannot either use this restroom.
August 2023 by Jakub Janiszewski
At first I was greated with a huge as for a coffe shop queue. After waiting for 15 minutes I finally managed to order and the thing I noticed is that they don't treat your time. Not only one person which takes order also makes your coffee but unless you come to them, they won't call you that you can place an order. On top of that the coffe is not that good and there are lots of different café's which can make it a lot better. Strongly recommend you to rethink before choosing this exact café. It is unimagineable how such a "well rated" company may produce such terrible coffee. On top of all that the prices are too high to be accepted for such poor quality
July 2023 by dinesh kumar
Excellent coffee, friendly staff, nice atmosphere.
