January 2024 by Heline Mirza
La barista complètement idiote qui veut juste fermer le service, on arrive à 17h10 on commande un luxury chocolate et un mocha white chocolate avec un lemon curd et une mousse pistache, on attend la commande et on voit qu?elle commence à prendre des gobelets on lui dit que c?est pour boire sur place, elle nous dit c?est pour prendre plus tard plus facilement à emporter on était pas très content de son choix de vaisselle. Ensuite elle met les gâteaux dans des boites à emporter, on lui re répète qu?elle se trompe c?est pour manger sur place et elle nous dit encore que c?est plus simple pour prendre à emporter (il était 55 min avant la fermeture affichée). Arrivé à table on voit que tout le monde avait le droit à des tasses sauf nous, on galère à manger les gâteaux car ils sont renversés dans les boites. Je vais au comptoir et demander des assiettes au jeune apprenti car il avait l?air plus compréhensif, la femme nous interrompe et me dit clairement que c?est parce qu?ils veulent faire une fermeture tôt donc pas de vaisselle supplémentaire qu?ils donnent pas d?assiette et me tend un sachet à emporter pour poser le gâteau dessus pour le manger, ce que je refuse car on est pas des animaux à manger des gâteaux renversés sur des sachets. Je paye pas 16 GBP pour être servi pire que le macdonald sans plateau ni assiette.
January 2024 by Ipman Lee
Open the door while outside is freezing only that she can clean outside. Also they only give you takeaway cups even when you tell them you stay
December 2023 by Marshal Antony
Ordered luxury mocha didn't even taste like ordinary mocha. Very bland and watery.
December 2023 by Ioana M
Hot chocolate is just hot milk (probably mixed with water) and some powder of cacao on top. Not very nice from your part!
December 2023 by Ann Thomas
No gluten free only soup very poor selection soup was ok but you don't want soup very
December 2023 by Natasha Taupin
Always the best and always make sure it's a Caffè Nero i go
December 2023 by Lara Amro
I really love their chai lattes. I passed by this evening to get one, and got a complementary drink by a lovey hijabi barista she made my day thank you for your lovely
December 2023 by Liv H
Bit disappointing to pay more than what I should?ve because barista didn?t want to void incorrect transaction? drink wasn?t great either. Rubbish experience
November 2023 by Alexander Teng
Had an oat latte from here that was most likely off or not oat latte so 2 stars
November 2023 by Stephen Trace
Friendly staff and quick service. Good quality
October 2023 by C H
Latte was unfortunately not the best. Pastry was extremely dry. Pros: Wonderful atmosphere for working or catching up with friends and very friendly staff !
August 2023 by Adie Badie
Very nice place with a good variety of vegan products which were super tasty
August 2023 by Neil Greenaway
Out of all of the big chains, Caffe Nero is rivaled by noone when it comes to their hot chocolate so chocolaty and thick with really tasty whipped cream too. Yum
July 2023 by Ed
Greg resolved my drinks issue. Really nice guy.
July 2023 by Kiff van Brueklen
Lovely place to sup and munch. Very polite staff