November 2023 by Frank Campbell
Love the boots, most comfortable I've ever worn.
May 2023 by Second moment of area
Staff is extremely slowSome of them don?t speak English
May 2023 by Hillbilly on the Internet
This co op is by far the worst shop I?ve ever been to, the service is awful. 99% of the time there?s no one on the tills you have to go and get one of the moody workers to actually do their job. Not only that but they let the lines go all the way back before they can work out to press the button, but by then you have already waited over 5 minutes. Not only that but elderly people, women with prams or people with parcels apparently get a skip the line pass. On top of all this they hardly have anything in stock and if you ask them to check in the back they never come back out again DO NOT WASTE YOUR TIME IN THIS SHOP
August 2022 by Pauline Hurrell
My niece was refused a sale of cigarettes even though she showed the cashier her driving license as proof of id and age. My family won't be shopping there again. Staff need to be retrained and maybe not be so rude when dealing with customers. My niece was able to successfully make her purchase in Waitrose (using the driving license).
July 2022 by Mark L
Legitimately the worst place to collect a parcel from. Parcels seem to be stored by staff in a completely disorganised way, staff members have repeatedly declared that a delivered parcel cannot be found, only for me to go back when another member of staff is on shift and the parcel can magically be found.Don't waste your life getting parcels delivered here.
July 2022 by RAQUEL TEDESCO
I?been going every week once or twice since I moved to Raynes park as they have drop off and pick up for deliveries and the staff never even reply to a good afternoon and they are grumpy and RUDE! One star at least because the store is clean and organised at least!
June 2022 by Kevan Barber
This is by far the worst supermarket experience I've come across. The staff are frequently rude, can't be bothered and see you as a nuisance. Honestly can't believe their hiring processes if the current staff are the best they can do.To top it off today they've decided that even with the person's ID you can't pick up a package unless it is for you. Randomly, out of the blue, after previously picking up dozens of packages over the past two years.
June 2022 by WolfixTheWolfie WolfixTheWolfie
Love this store, you can find everything here and the staff is really nice and helpful, i recommend this store if you are within raynes park.
April 2022 by Frank Gell
I can appreciate working in retail can be difficult at times (I have worked in customer service roles before) but this is no excuse for rudeness. I've been going to this branch quite a bit but having second thoughts about going back again.I went to purchase a meal deal but one of the snack items wasn't going through (I went back and double-checked the shelf and it was clearly listed as being part of the deal). When it wasn't going through, the shop assistant insisted it wasn't part of the deal and was getting irritable when I said I'd found it listed on the shelf. When I suggested showing her, she dismissed me, saying 'no, I have a customer' and walked off. Apparently that didn't apply to me...?Don't know if she was having a bad day but think this could be helped by the Co-Op getting more actual people in there, I don't remember the last time I saw more than one person staffing at the checkout.
April 2022 by Yusuke N
I don't expect any customer friendly service from this kind of shop but a manager was so rude
March 2022 by Alejandra C
Please update the Opening Times Information. The days that says that it is open until 11pm it isn't true. Like today I have come in other occasions and by 10 or 10:30pm is already closed.
August 2021 by Sara Calvert
I like this shop, well stocked despite its small size, good layout and friendly helpful staff. Downside is I feel its way under staffed so Sunday after 4.30pm the two staff on duty were overwhelmed and I've also witnessed an incident of teenagers taking advantage of this by thieving. Co-op needs to recruit more staff for this store.
August 2021 by joe worth
Love this Coop really friendly staff and not expensive. I park in the waitress car park opposite and its 30pence for an hours parking. Just cooked this from there fresh meat range. Some Jacket potatoes and salard from there veg range perfect for tonight. Cats hoping for extra tonight.
November 2020 by Karin Flower
Sadly, yet another Co Op that has forfeited the customer experience and their staff for profit. 5 Self service tills now take up the whole of the back wall with 1 human till. The queue is horrendous and the staff all look really dejected! So very very sad.** BUT the staff are amazing and trying so hard to be there for the customers. Many of whom do not want to use the self-service tills.
September 2019 by David Jenkinson
A reasonable convenience store selling a good range of stuff late at night
