January 2024 by ????????? ???????????
As a brand everyone knows...a bit overpriced for the quality but okBut the staff at this store so unhelpfulIs better to avoid itThey don't know about retail, costumer service or kindness
November 2023 by Kelis Buschi
I have called the store multiply times with no response
October 2023 by Jacqui O
COS is a fashion brand for women and men who want modern, functional and considered design. Offering reinvented classics and a personal shopping wardrobe experience.
July 2023 by linette hamilton
Great lady today in Canary Wharf always a pleasure to shop in the store.
April 2023 by Anna Wingrove
Love the staff here ! so welcoming and friendly whilst professional. always clean and well set out in store...The staff always look great - love there style ?
March 2023 by Radu Acsinia
I used to like coming to this shop and browse/buy but lately it has become very dull in the men's section, no colora just black, grey white and a sad green/blue. They used to have more color and were more COS now it feels like it's an M&S and not at all true to COS. The women's section has a lot more colours and feels more vibrant. Anyway - hope they adjust the mix.
March 2023 by Francesca Roffe Ridgard
Superb customer service from all the team and an impeccably tidy store, well organised and clothes managed with care. A special mention for Billie, who went the extra mile to help me pick out the right clothes for my new job. It's been a long time since I've felt so comfortable trying things on and I've no doubt it's thanks to the help and advice they gave me. Thank you, I'll most definitely be back! Chess and Di Roffe
October 2022 by Garhing Cheung
Reading some of these reviews from 3-4 years ago, I can assure anyonr who reads that this branch has definitely turned their customer service around.\\n\\nThe staff were extremely friendly, proactive in keeping the store organised and helpful when asking about incoming clothes on order.\\n\\nThe displays and clothes were easy to find and navigate around despite having a nice varied collection.\\n\\nHopefully this is recognised as the previous harsh reviews are definitely something to be reconsidered.\\n\\nThanks!
October 2022 by Manny D
Not very nice staff, always grumpy . I tried to return an item bought online and told me I would need to send it via courier ! Not very environmentally friendly in this day and age ??
August 2022 by Crystal A-T.
Friendly team members. I just hope COS reuses the unnecessary styrofoam padding they use for their T-shirts.
November 2021 by Erica Whalley
Came to find something very specific, was helped by a friendly young person, great service :)
October 2021 by K Wan
Didn't have the item in stock as they said it wasn't a big store. Bit disappointed especially in Canary
April 2021 by S W
Extremely annoying that they changed the hours to close at 6 after covid, which is pretty much when they can get business after people get off work. What's the point of opening when you aren't actually open for most people?
July 2020 by Tyler
The customer service in this branch is terrible. Went on a Saturday so could have been Saturday staff. Acted like they were doing me a favour for buying something. I normally buy from the St Paul's branch on the way home from work and the service there is great. Avoid.
