November 2023 by Carrie L Nixxx
I pop in here almost every day. The ladies and the manager are so friendly and welcoming to me. They always take the time for a quick chat.
August 2023 by clydelegend09
It was Sunday morning, not a lot of people about. The young lady, am I allowed to say lady? Barista was brilliant. Very courteous and very professional. Well done.
August 2023 by Martin Lynch
Kind Female Barista made me another espresso as mine had gone cold by the time id come back. Wasn't expecting such nice service.
July 2023 by N B
Relatively close to Kings Cross, quiet and cozy coffee shop .Good coffee and very good service from Mariam
June 2023 by Ally
-Poor service-Food was meh-Drink had no chai flavour when I ordered a chai latte-Served in disposable option and not asked if sitting in which I was-Not many vegan food options-When disposing of rubbish the staff member said it was ok for me to put a drink in the bin that had ice in it when I wanted to empty it first so the bin had no liquid in it
May 2023 by Arc of Triumph U
Dreadful. Walked into this branch and into a brewing argument between the 2 front of house staff. There were a few customers present, and when I made my order of the morning meal deal and mistakenly chose a sandwich instead of a bap, the Eastern European lady who was serving me, rudely challenged me at the til to return the sandwich to the fridge...which I had intended to do once the sale was processed. She was giving off awful vibes, and I watched her while I was seated, go into the office section and proceed to scold her colleague! The noise was filtering into the cafe. They left the desk completely unmanned, meanwhile a lady came in to purchase a sandwich and stood there oblivious to what had occurred. I timed it...she waited no less than 5 minutes, when I decided to go to the desk, and let them know that while they were in the office arguing, this lady had been waiting patiently. The Eastern European woman, is seriously prejudicial...( it was not lost on me that both I, and the woman she was arguing with are people of colour) and her manner and tone were seriously discriminatory. I happen to live 1 minute away from this branch and would like @Costa to investigate this unacceptable behaviour
May 2023 by Zeynep Can
The white lady with the dark / dark red ish hair is so rude. Asked her for something she sighed,rolled her eyes and took a deep breath?? confused, bad customer service! I asked her for a cup of glass ( it?s free, every costa and Starbucks give it ) and she said she doesn?t allow it as if her dad owns the shop ??
May 2023 by Cristina Bonamigo
Pretty fast service and friendly staff. Good choice of drinks and treats.
April 2023 by Ani
Very nice coffee.
February 2023 by Laura BV
The sandwiches were delicious, the same goes for the Tea, although the barista got the tea mistaken twice. The price is ok, the expresso is very expensive. The place itself is ok, but the staff needs to be way more friendly, maybe we were unlucky but both waitresses were rude. As a waitress myself I know sometimes its hard to be always super nice but there's a limit..Reccomend it for the food, dont recommend the service at all!
February 2023 by Maisie Ansell Xx
when I came into the store over the weekend i was met with a rude male who looked to be in his early 30s and short. He took my order in a very aggressive tone and was rushing me to hurry up. He then muttered something under his breath about me wearing my pjs. This is not good enough? step it up
February 2023 by Jeroen Ndh
Nice place to start your day with coffee and pie.
January 2023 by Andrew Kweik
Always love a good Costa. They always feel very New York when you're in them. The customers not being from NYC ruin that but overall still gives me that vibe. Friendly staff.
January 2023 by Ezio Accaputo
It's ok
January 2023 by Bali Life
Coffee in UK rare to make it hot even if you request it,Costa is the nearest to getting hot.Just lip service in UK is just that.