August 2023 by CazzaBarnes
Visited here as it?s next to the Tower of London (and cheaper than eating in the tower) and just had a black tea and bacon bap. The service was excellent, bacon roll Cooked perfectly and it was so nice to have the tea in an actual teapot! Great view of the tower and able to sit outside too!
June 2023 by KevinandLucy
Called in here about 9.00 on a Sunday morning before our tour of the Tower of London. There were 2 staff working and about 6 or 7 customers in front of us. It appears that the staff were not clued in. They were very slow. A couple in front of us left the shop without ordering. I ordered a coffee and had to ask twice for milk. I then had to remind one of the staff that I has a toasted sandwich in the toaster.
January 2023 by Jenny Y.
Spacious with comfy couches and seats and incredible views of the Tower of London, and city views. I love thé chai latte with oat milk. The service is friendly and efficient. Definitely worth stopping in on a cold winter day.
December 2022 by Brent McFerrin
What a cute little spot right near the Tower of London and Tower Bridge. The coffee was quite good and the kids enjoyed their little treats.
December 2022 by Emmie Barker
Awful experience. Rude staff, charged for drinks I didn?t order \\u0026 when I asked for a refund \\u0026 showed proof of receipt was told ?do you want a refund then? You?ll have to go to a hotel down the road for it? - toilets were also out of order \\u0026 when I simply asked for a couple of napkins was all but thrown one. Awful, awful, awful.
November 2022 by Anne
Fantastic views of the Tower and bridge from this Costa. Has a cute little outdoor balcony and all the seating has recently been upgraded. Usual Costa food and drinks.
November 2022 by Réka Torhány
Nice and clean coffee with usual Costa service.
November 2022 by Ksenia Petryshyn
Delicious coffee, warm and beautiful place with excellent service.
October 2022 by Gill69a
Standard Costa menu and, as it?s next to Tower of London it was extremely busy. Tables were dirty and you had to clear your own but the staff were working as hard as they possibly could so I can?t fault them. It looked like work was ongoing outside and if it results in an outdoor seating area I think it will make a huge difference.
September 2022 by Brokken Piloot
The view is immaculate\\nHowever the chairs are a bit worn and the toilet leaves stuff to be desired.\\n\\nAlso it is kind of confusing to find this place. Do not go underground but go UP the stairs! This is on the terrace there. The view is really nice.
September 2022 by Hikmah Bima Odityo
The first time I came here is because the place is strategic. It is very nice and quiet so that it fits students or people who are working with their laptop. The barista and staffs are kind, have a good manner, and know exactly what the customers need. Especially thanks to Reanna, who always make me the best vanilla cappuccino ??
August 2022 by Anne Smith
Disgustingly filthy premises, unsanitary filthy toilet with dead flies and wet floor, dirty cups provided for an order of 2 teas, tables and seating areas need scrubbing, two sofas have the stuffing showing and the public liability insurance expired 31 May 2022. If you value your good health avoid it at all costs. We had to wipe out own table.
July 2022 by Mark Loughnane
There's always fantastic service from the staff here, drinks are always great, and some nice food options as well. This is one of my personal favourite branches, and I'd highly recommend it, especially if you're a tourist as you get a great view of the tower.
July 2022 by Beckey Barton
Awful. We love Costa and were very disappointed at this shabby tatty place. The toilet was horrible, full of flies and no toilet paper. The entire cafe needs a re-vamp. What a let down after we had specifically sought out a Costa after our 2 hour journey!
July 2022 by Douglas Teixeira
Terrible service. Ill-mannered attendant, incomplete or wrong order, we pay an amount and the order has been missing things. If the person doesn't want to work there are others who want to, just leave it to those who know how to work and attend to people.
