August 2019 by Brice G
Not great customer service.
August 2019 by Patrick Braithwaite
Average customer service
August 2019 by Harry Smith
Not open on a Saturday
June 2019 by Dominik B
Very friendly staff and a convenient location for me.
April 2019 by Moriah Sherman
Excellent team, very helpful and fast. Glad I went in store instead of online.
April 2019 by alexander sweet
I would always recommend EE
February 2019 by Bernard Myburgh
Absolutely appalling service. No matter what time or day you walk in, you have to wait ages and ages to be seen. Been there 4 times in 2 weeks and had to leave every time as I ran out of lunch break time.
February 2019 by Marc Potter
Excellent phone coverage and customer service, good shop to get upgrades, ask questions or anything you may need through shop or you can phone EE for relevant issue/problem
January 2019 by Connor Loughlin
20 minute wait to be told they don't have eSIMs in stock. 2 members of staff too busy over-selling contracts to customers whilst 5 people wait in a queue
October 2018 by JohnRobert Martin
Have to thank Mo for his help today. I had an issue with a phone, a year and half old. Rather than just trying to sell me a new contract so I got a working phone. (this happen at the Moorgate Branch). He took the time to fix my phone issue. It's working great and because of him, I love EE and will come back to this branch. Take note Moorgate branch.
June 2018 by Chris Breen
Staff very helpful work as a team
May 2018 by Andrew Nguyen
Excellent service running through all the options for a new SIM with ease and clarity
March 2018 by James Edwards
Dont leave many reviews but to be fair this was really good. Had questions about wifi dongles and Maryam sat down and talked be through all the options with add ons etc all the pricing and was never pressured. Now Ive got all the info I'll make a decision and definitely go back to them if I wanna go with EE.
Good stuff :)
November 2017 by David Moore
This is absolutely the worst EE store. The only reason it got one star is because I could not put less. The staff are rude and unhelpful. They never answer the phone or call you when they have promised too. EEâ??s own customer services actually raised a complaint t about this store on my behalf because of the way that the staff behaved. The whole team here seriously needs to go on some customer service training. For such a prominent branch in a busy area of the city of London it is appalling. Avoid! EE as a network are fine but my experience with this store is seriously making me think again
June 2017 by Carlo Draisci
I walked into this store wanting to renew my contract. They offered me a tariff that they said was a special offer. I asked repeatedly for a list of cheaper tariffs and they wouldn't show it to me saying that it was going to cost me more overall because I'd have to pay for extras. When I stood up and almost left, after 25 minutes of lies, they showed me a board with the standard tariffs. It turns out I was about to sign a contract that would've cost more than twice what I should've gone for. Obviously I did walk out in the end. If you really have to go this shop BE VERY CAREFUL!!!
