March 2024 by Felicia Underwood
Great facilities. Excellent service from Adam in particular who was very helpful and friendly during my visit!
March 2024 by Joe Walsh
As a pt, I was looking for a coach with experience and knowledge to help take my training up a level. After beginning training with Oli, she has consistently shown why she is the perfect choice. Moving from strength training to training for a triathlon, she?s helped me fall in love with the process and feel confident for race day.
November 2023 by Paul Heard
They don?t look after their equipment or really care about customers. Recently joined but visited a couple times, but some equipment wasn?t working. When I emailed I was ignored so cancelled under the cooling off period. When cancelled they didn?t even acknowledge why I was cancelling and then just refunded money. The branch called me after I?d cancelled 4 days later asking if anything can be done, explained situation and the advisor just said ok that?s. Very very strange behaviour, not sure they?re that fused about their customers or equipment.
November 2023 by Ivana Vamosiova
Cool staff and friendly vibe.Really pleased that Oli?s morning classes were moved from the Spitalfields branch schedule to the Bishopsgate class timetable.I?ve also been having 1:1 PT sessions with her, a real game changer for me. I can?t thank her enough. She?s just great and definitely your PT if you thinking of getting one.
November 2023 by S I
Very strange staff members. I went for a trial session and simply asked one of the trainers where the swimming pool changing rooms were, he started threatening me saying I was aggressive toward him after simply asking a question. I?ve never been accused of being aggressive before. Strange and rude staff make me uncomfortable entire time. Maybe they look down on certain demographics in this place, who knows.
October 2023 by Juliana Souza
It's a review of my PT rather than the gym itself (althought I quite like the gym high ceilings, nice changing rooms and friendly staff).I've been seeing Oli for over a year now with a few breaks. During this time, Oli has been understanding and supportive while pushing me to do better. She is not only a joy to work with but she changed my life. I went from someone who was always in pain and would say no to anything remotely physical to a confident woman happy to go on long walks and try new things. Oli's support goes beyond the allocated gym time; she genuinely cares about her clients and listens, adapting the sessions/homework to specific needs. She is a gem! Thank you so much for everything, Oli! ?
August 2023 by Valerija Ivancenko (Valerie)
A little small for my liking and there is a lack of mirrors, but overall a really nice gym. Staff are very friendly, helpful and supportive.
May 2023 by M Morena
Hiten and G are amazing! Whole place is fantastic. Everyone is so helpful and lovely ?. People in the gym are nice too. PTs are awesome there too!
April 2023 by Robyn
Aishah is the most amazing PT. Her approach is fun AND effective. Not only am I Iifting heavier, feeling stronger, and looking leaner, I'm also much more confident in myself and my abilities.I switched my home club from TCR to Bishopsgate as that's where Aishah is based, and I'm so glad I did. Lovely and clean, good selection of weights and machines, and everyone is super friendly (staff and other clients). Wish they were open over the weekend.
February 2023 by Bilal Sheikh
Never have I been to a gym that makes you feel welcomed as soon as you step through the door.Always greeted with a smile from G and before you can think to ask you've been handed a towel.From Linas to Emmanuel to Best and any of the other talented PT's that work at this location. Everyone is always willing to help.
February 2023 by Suzanna Leung
Immaculate gym and friendly staff. I had a great customer service experience on my first visit at First First Bishopsgate enquiring about membership. Hiten, the Sales Manager, is professional and patient. He answered the questions and showed the gym to me. I was impressed at the hygienic environment. When I return to sign up, Hiten made the process seamless. Also, he helped download and set up the app for me. Each time I walk in Fitness First Bishopsgate the staff is warm and helpful. Highly recommend!
February 2023 by Jack Rawlinson
Still quite new to this gym however it has faultless so far. Every member of staff has been super accommodating especially for someone with next to no gym experience whatsoever. Great facilities and a wide range of equipment. I am happy I chose this gym.
February 2023 by Joana Arifi
Wow !!! What a place !! The gym is really nice and the stuff also soo lovely !!Shout out to Chris, Raff, Hitten, Matt !! Always so welcoming and helpful.
January 2023 by Carl Green
Top tier gym but at busy times it's very busy and feels cramped especially after the closure of the gracechurch gym.That said, great equipment, friendly staff and wide choice of equipment. There is a swimming pool also which is a bonus for London.
January 2023 by Kelly Vo
Came here to do my end-of-year workout, was told by the staff to take a photo of the opening hours. 29th December came and managed to do 30-40mins session before hearing announcement that the gym will be closed at 20:00. Thought i got mistaken with the time, but i left anyway. Asked the staff and was told that "my GM told me if it's quiet or there is no customers then we can close early". For the record, there was 2 customers still working out and I was not informed this in advance. The staff was also kind enough to offer "Can you try to come early tomorrow?". But sure maybe if I can try to leave work early like you guys! Next day, tried by best to come 15mins earlier and got even less of a workout before the gym decided to closed even earlier - at 19:45. That's 1 hour 15 mins earlier than the advertised time, yet again was not informed in advance. I don't think we are paying a small amount of money to workout here, I'm not asking for more, I just want to get what I paid for and what obviously shown on the picture here. If you decide to close at whatever time you like, maybe don't need to put the sign at all. And if you consider there is no customer in the gym - i guess 1 or 2 customers left are not important enough for you to provide the service as promised, honestly makes me feel disrespected and unappreciated as a customer. I don't bother with the staff if it's the GM decision, but an apologies will not be enough to rectify this.
