July 2023 by Shane Bandeen
Been a member for over a year now. Staff are great - Veronica, DJ, Jonathan who ensure that the classes run on time and as smoothly as possible!! Classes are great too - especially Exceed which is a tough one!
July 2023 by Alex Smith
Amazing gym. Amazing staff. Love it. Did class pass but the guy at the door - Milan so kindly gave me a free towel. Patrick was amazing too.
July 2023 by Myrtle Y.
Air conditioning has been broken for over a year and hasn?t been repaired. Staff placed two fans on the gym floor but they are nowhere near enough. Too hot to work out in this weather to the point it?s becoming dangerous. Health & safety hazard.
July 2023 by Lucas Mora
Great gym, very well equipped and always clean.Staff members are friendly and helpful.Highly recommend!
July 2023 by Bruno Gougeon
Very good gym, not too busy at peak time, very clean with good equipment and amazing staff with very friendly and helpful personal trainers, especially Veronika!
July 2023 by Daniel Hall
Patrick is extremely helpful. Helped me with my deadlifts and motivated me on the treadmill. Great energy in the gym!
July 2023 by Martin Zdravkov
Location is great and staff are friendly, however the blatant constant lies that the air conditioner and water problems 'have been reported and are being worked on' are just getting old after 6 months!There is no working water fountain on the gym floor and the temperature inside is as if you're in the middle of August on the Bakerloo line.If 'bikram workout' is your thing, then strongly recommend the place. Otherwise no degree of friendliness can compensate for non functioning facilities
July 2023 by Jack
Great gym, plenty of new kit, absolutely lovely staff - Veronika and Russel at front desk were fantastic.
June 2023 by Gabriele Graziano
Signed up for one month contract and had a coupon code, which despite telling me they will handle the application they never done.Fair enough, I just had one month since I was planning to leave the country on 20 May so did not care too much. However, the Gym Manager on April 19 and April 25 told me twice he would personally handle the cancellation process, assuring me that there was nothing for me to worry about. In addition, the Sales Manager of the branch, whom I spoke in the first week of May, also confirmed that the cancellation was being handled by them and reassured me that my membership would terminate on May 19th without any extra charge, just before my departure from the country.However, on May 19, I discovered that I had been charged for another month of membership.I contacted the gym to inquire about the situation, only to be informed that they had forgotten to process the cancellation. They assured me that they would investigate the matter and promptly call me back with a resolution same day. To this date, June 19 they never done it and if I did not do it myself online I would still be paying. I have tried to get my money back through the corporate office, but they could only apologies for the unprofessional behaviour. Still kept my 95£. All in all, do yourself a favour and go to a properly luxury gym, but most importantly with competent staff. Never again FF, will make sure in my investment bank they will know it too.Answer to the owner: month notice that was given the same day of registration to your manager. When asked if I should do it myself online he stated ?no worries I will take care of this for you?. Do yourselves a favor, save the face and train your employees properly instead of replying misleading information here.
May 2023 by Karim Sohail
THEY CHARGED ME £190 TO CANCEL MY MEMBERSHIP!!!!!!!!I have been working out at commercial gyms for five years now and have had no problems cancelling my membership with any other gym. They advertise memberships that seem like good value for money but in fact contain RIDICULOUS hidden fees that no normal human being would find in the T&Cs. I wanted to cancel after less than one month and got dropped with a £190 cancellation fee. This is the breakdown?Please see breakdown of the £190.00 below -95 - 69 = 26 - The difference between the 1 month price and your price26 X 2 = 52 - Times by how many months you have been a member for69 + 69 = 138 - Paying back any difference and the arrears138 + 52 = 190 - Total?Guys please save your money go somewhere else!
April 2023 by Craig C
Excellent gym. Very good equipment and staff - especially Mike who was always veryHelpful and knowledgeable. Doesn?t get too busy surprisingly and good value for money
April 2023 by Flo
The staff are lovely, they welcome you, ask how you're doing and literally accommodate you no matter what size.I'm a bigger girl and new gyms give me anxiety but it was so welcoming.The showers are great, go extremely hot and have the best pressure. I'm always late to work because of them!
April 2023 by Learn life
This club is amazing 10/10 quality staff, quality gym. I would recommend it to everyone. Thanks to Sharoz,Mike, Djovany and the new General manager OJ I feel this club has a very good atmosphere.
February 2023 by Russell Kerr Miller
Super friendly gym
July 2022 by Coya
Amazing gym that comes with great vibes, the classes are fun, the staff members are such a great support and are so friendly and inviting. It?s a great atmosphere to reach your goals and has all the essentials you need.
