March 2024 by R LW
The staff was very polite and I thought it was a traditional restaurant.
March 2024 by Cameron Lee Horace
The customer service is second to none. I went here to buy a gift on my way back from London and the service and attention to detail is spot on. Excellent experience. Couldn't remember the name of the gentlemen with the red coat but he was terrific.
March 2024 by Sarah Phillips
It is filled with so many delicious options of tea, biscuits, and chocolate. Staff is very polite and helpful.
February 2024 by Narendrakumar Panchal
Join to other countris.. ?
February 2024 by DANNY MIN
I needed a recommendation, so I asked the staff and they kindly explained it. Good to buy as a souvenir~
February 2024 by Kyriacos Pieri
Great to go there
February 2024 by Patrick Patey
Ok products for the price. Very condescending staff, did not want him to pack it in a nice packaging and he responded "well, here is your free receipt "
February 2024 by Bon Bon?s Beauty
Came here to buy gifts for several family members for Chinese New Year.The store is one of my favourites and has everything you need.I always come here for gifts.Staff are ok but can be more helpful. I asked one lady I needed a gift for an elderly in their 80?s but don?t drink tea and she recommended a non alcoholic tea!?! I said they could be diabetic then she recommended chocolates? I wanted to laugh my head off with the recommendation! The fact she told me it?s contains sugar so a little won?t hurt? I would definitely not go by any of her recommendations as it felt like she wasn?t listening to me! Even with these hurrendous recommendations I wouldn?t fault the quality of fortnum and mason?s products. I did my own shopping and bought items I felt was more suitable.
February 2024 by Nicoleta Elena Tufar
Very good
February 2024 by Doris W
Great tea place, an incredible choice, very friendly staff, prices a little high and above all it's a shame that we can no longer taste tea (for that, you have to go to the one in Picadilly). I like this slightly ?old school? atmosphere.
January 2024 by Valérie André
Beautiful shop with lots of choice.Convenient for shopping just before taking the train.
January 2024 by Jeannine Jacobs
Great for browsing anywhere on any floor. The wine bar is the place to be.Very sweet and wise service. Definitely a top visit
January 2024 by Pascaline BK
Guaranteed escape into a magical universe
January 2024 by Graham Swales
Good shop
January 2024 by Barbara
For great well presented presents
