I don’t understand how an office dedicated to Halifax mortgages was unable to help me change my name on my mortgage account and had to send me to a ‘real branch’
April 2023
I walked into Cannon Street branch knowing it dealt with mortgages but needing to sort a problem out regarding a payment that I hadn't been able to find. I was quite stressed and knew that they didn't have to help me as it wasn't a mortgage query.The first assistant told me they couldn't help me and I would need to go to... read full comment
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