Cheapside Halifax branch is a lot better and I'd recommend that instead if you are in the area. I personally had a bad experience at this branch with a member of staff at the front of the house whom I felt was rude; I wish I had gone straight to the counter at the back. With that being said, this is anecdotal and may just... read full comment
AMAZING SERVICE, EVERYTHING WAS DONE PRECICELY AND WITH SO MUCH ATTENTION TO THE CUSTOMER. I WAS SERVED BY LADY CALLED DAWN, SHE WAS FANTASTIC AND DID EVERYTHING NECESSARY TO ENSURE SATISFACTORY RESULTS.
I was frustrated with Halifax as I have been trying to activate my credit card for almost two months. Call centre kept telling me about issues (IT merge, system down, wrong phone number) and I decided to visit a brunch and close my account.