March 2024 by Sarah
Overpriced and underwhelming.I normally book here with a v nice hairdresser I?ve seen for a while but on booking as I was told she has moved abroad. I asked the receptionist if they could recommend anyone who is good with layers as I was getting married in a few months so wanted a trim. They recommended me someone who was more expensive than the person I normally see but was happy to book with them.The actual appointment was just a complete let down. I explained I was getting married in a few months so wanted a trim etc.. I just wanted the appointment to be over, as I felt like she just didn?t want to do it. She kept knocking my glasses, hard with her brush when drying it and just not acknowledging this at all. She gave no effort into the appointment and seeing that I was getting married soon and you?d think someone would put some effort into what you like/want from your hair cut and just general conversation. At the end I had to remind her to show me the back and ask for hairspray as she hadn?t done this and was just wanting me to get to the till.I know everyone has bad days but this just felt like a joke especially as I was recommended to go with this person who was more expensive, what a let down. As a result I won?t ever be going back to a headmasters again.
March 2024 by Gill Davies
Today I went to Headmasters Fulham Broadway for a first time 15 min free consultation, the stylist name is Kelsie, honestly she was so helpful, explained everything in detail and made me feel at ease. I'm now booked in for my appointment next week. Thankyou Kelsie keep up the good work.
March 2024 by Sofie Molinova
The costumer service was horrible
March 2024 by Jezabel N
Staff is extremely rude and very bad customer service. I made an appointment for a special occasion. They cancelled on me only a few hours before the appointment, justifying the cancellation with lies. On the day of the appointment they had a 50% discount and now want me to book another appointment WITHOUT the discount (coincidence?) I?m extremely disappointed, will never come again.
February 2024 by Pickey Pick n Mix
Miles is great.I much enjoy the atmosphere and professional approach from hairdressers.Will be coming back surely.
February 2024 by Mary Walder
Great experience, time and trouble taken to get good result. Friendly and helpful.
January 2024 by Daniel London
I always get a brilliant service at Headmasters Balham. The haircuts I have are consistently exactly what I want. Monica is awesome as is the whole team. Makes such a difference to have a friendly professional service that builds self confidence.
January 2024 by Sophie Deboo
This salon had such a nice atmosphere and the staff were so lovely! My hair looked great too after getting it cut so I will definitely be back again :)
January 2024 by Katie Harris
Miles cut and coloured my hair and did a fabulous job, he?s a real talent! He was super lovely and made my experience at the salon a treat instead of a chore! Definitely recommend
January 2024 by Klouws Harris
Really nice salon! Had my hair cut by the salon manager Miles and he did such a great job! Already booked back in for my next one!!
December 2023 by Karen Lelyveld
Just had a wow blow dry with Miles. So relaxing from start to finish. This is a very nice welcoming salon with an uplift vibe. I left feeling completely renewed. Thank you ?
November 2023 by Nick Carmont
Double booked
November 2023 by Lucy Babbs
Came here 3 weeks ago for a cut and half head of balayage with Trina. I wasn?t sure exactly what I wanted as hadn?t dyed my hair in years, but she asked lots of questions about my hair history/ occupation/ hair routine etc and came up with a plan. She described herself as the queen of balayage and she was absolutely right! My hair has genuinely never looked so good in its life and I?ve had so many compliments since - can?t recommend Trina enough if you?re in need of a good balayage!Services: Shampoo & conditioning
October 2023 by Sausage Dog
Milles done my hair today and I'm just happy bunny. Amazing colouring skills, friendly, caring and polite attitude, the whole place had positive vibe and was very clean and welcoming. I find new salon where I'll happily return, thank you.
September 2023 by Emily
I went into Headmasters on recommendation from a friend, unfortunately I didn?t get the service I expected. My hair is honestly ruined. I went for a blonde balayage, which usually takes my hairdresser 3-4 hours. Firstly, I sat for 40 minutes without being acknowledged, the the hairdresser came and asked what I wanted and got started straight away, 10 minutes in she went and had a conversation with a friend on the street for 20 minutes!! Leaving me sat with a handful of foils in. She then finished my hair within an hour which is physically impossible with my hair and for a balayage, I had a toner washed in and not kept on. When she was finished, she had essentially put basic yellow/copper highlights on my roots, instead of the ashy/icy blonde balayage I had asked for. When asking me if it was okay, I had to explain I was truly unhappy with it, and I really couldn?t keep it like that. I had paid for a full head of balayage, a blow dry and a toner, and didn?t get any of the above! She asked me to come back the next day, but simply put more (yellow!) highlights on the crown of my head, my hair is ruined and I am having to go elsewhere to get it done properly. Really disappointed with Headmaster and honestly expected more ?
