December 2023 by Julia Schoonover
The store seems to close whenever they want. I came 30 minutes before closing and was told I couldn?t enter for a simple return.
December 2023 by N11
Awful experience these self checkout tills are terrible took me 10 minutes me mins to complete a transaction. The lady told me to use it rather than serve me yet others got served. I really won't be using that store again!
December 2023 by Phil Wright
Run up to Christmas with just one person on till. Long queues. Really needed more staff
December 2023 by E.M. Blake
A quiet place to shop on a Sunday and I think it is pretty good if you need to use the changing rooms since it's not busy, so no queueing. It's rare for me to walk into clothes shops. I buy loads online from H&M and find being a member with free postage and returns if you spend over £30 works well for me. I wanted to see their hats irl but the ones I was interested in weren't in store. I did end up buying one online.There's two floors, with escalators to go up and down. The entrance inside One New Change doesn't seem to open, so if the doors ignore you too, head to the street entrance on Cheapside. :pHappy Shopping!
November 2023 by Dennis Ehiobu
The mens stuff here is awful more TK Max level as least you will get some gems at TK, here what you get is .. you get the gist.It is mainly a ladies store and some drabby things in a little section for the men, go to Zara instead round the corner.
October 2023 by Ryan Cook
Mens section is basically a small corner of one if the multiple floors of women's.
October 2023 by SJ
Decent staff but very poor selection of clothing for a large store!
August 2023 by Zoe Stevens
Staff are extremely rude, they don't even bother looking at you when you speak to them and act like everything is a bother when asked for help. Would give zero stars if that was an option, go to another branch!
August 2023 by Sophia McDermott
service is SO SLOW even when the whole place is quiet, self checkout is better but staff don?t help at all with any problems
August 2023 by Gemma Badu
Great city spot for essential bits. Won't find the full range here (excluding mostly Divided), but serves the demographic that is in the area. Sale pieces are usually good here too.
August 2023 by Mahesh Malpani
Small shop compared to other outlets. Not having kids section. But got good deals so worth checking out
July 2023 by Wes M
Experienced poor customer service from staff on the floor and very long wait times at the till. Would advise a different store.
July 2023 by Nicole Ryan
Zero signage when entering the store about where to click and collect online order and no one around to ask. Stood in the que downstairs for 15mins only to be told I need to join another 15 min que upstairs. This store needs proper signage, and/or staff available to ask in the absence of signage!
June 2023 by Kate?ina Kocichová
Not enough changing rooms, very long queque
June 2023 by M Gorman
Very clean and organized store... didn't purchase anything this time, but did try a few things on.
