January 2024 by Sherrie Lacey
Really great staff
December 2023 by flowers in springtime
Came here for an interview in the summer, a group interview where we are split into groups to do afew tasks, my team came top and I have many years of retail experience. however as this company seems to love hiring young graduates and anyone under 30 to bully them and force huge amounts of unpaid hours on their employees they rejected me and blocked me from all jobs within M25, Due to the fact I mentioned I had children, isn't this discrimination? So my advice is if you get hired for this company Holland and Barrett join a union that represents shop workers immediately. Also take a meticulous log of all your hours as bullying to work unpaid is rife here alongside forcing you to work like a slave at so many other stores you end up losing track of hours which is the point. Many Reddit threads on their terrible toxic work practices. So basically I discovered I had been blocked and ghosted as every job for a different store came back sorry position has been filled but a friend of mine got called here to cheapside for the same group interview and was told by a different area manager than I saw a mere few months ago they have literally 100s of hours to fill, so they lied because they don't want workers to stand up for themselves or to express having a work/life balance and I am willing to work 40 hours per week. After finding out about this I have done some investigation into this company and what I have found out is disgusting and as a consumer I will no longer support this chain of modern slavery shops.
December 2023 by Le Vu
I have great experience today in store. Sally, the lady who was handling my transaction, has been very patient and helpful. Thank you very much. A**
December 2023 by ElleS
Great manager and assistant Sally ??
August 2023 by Sick Note Greeting Cards
I was greeted straight away by an assistant whose name was Sally who took me to the section I was looking for. I was thoroughly informed of the products I was looking for, Sally recommended a few items then let me choose. I then headed to the till a second a colleague at the till signed me up to rewards and explained the benefits. Sadly I didn?t get the second colleagues name. Both were fantastic and extremely friendly. Great service
August 2023 by Solomon Tesfaye
Subject: Inconsistent Pricing ExperienceI have recently encountered a concerning issue with your product pricing that I feel compelled to bring to your attention. On several occasions, I've noticed a discrepancy between the discounted price displayed on the product shelves and the amount charged at the checkout counter. This inconsistency is both frustrating and alarming, as it creates an impression of unfair pricing practices.When customers are enticed by the displayed discounts, only to find themselves facing unexpected charges at the till, it erodes trust in your brand. This misalignment between advertised prices and actual charges feels like a disheartening form of deception. It's important to understand that such practices can severely impact customer loyalty and tarnish the reputation of your establishment.I believe in fair and transparent business practices, and I sincerely hope that this issue can be addressed promptly. Ensuring that the prices displayed accurately reflect the final amount charged at the point of sale is not only a legal obligation but also a fundamental trust-building measure. I urge you to take immediate action to rectify this situation and provide clarity to your customers.Thank you for your attention to this matter. I genuinely hope that my feedback will contribute to improving the overall customer experience and reinforcing the integrity of your business.Solomon
June 2023 by Mariam Ozma
I was served by Veronika, she was quite helpful and patient. I really enjoyed my experience today at H&B cheapside. Felt welcomed, thank you Veronika for your help !
April 2023 by Shelley Franklin
The ladies in here were so helpful! I found everything I needed! Wonderful selection of healthy food and supplements.
April 2023 by Albert Straub
The only place I could find lactase.
April 2023 by MD C
Handy location, smallish shop and can feel cramped if there's a few customers in, stocks most of the usual things they sell. Disappointed have stopped selling frozen veggie stuff and the refrigerated stuff is minimal.One staff member has been real nice and helpful a few times which is appreciated, however I have encountered a couple of staff that have been quite the opposite, hence 3 instead of 4 stars.
March 2023 by S 2daworld
Very very disgusting and appalling service. Shouldn't even be open to the public! Holland and Barrett is for staff to explain and sell the products, however most are just lazy walking around pretending not to do anything? Wonder who's hiring these people!
February 2023 by Saleh Sara
Great customer service and well stocked. Sally was very patient, helpful and very knowledgeable on the products.
February 2023 by Ailís Dale
Was served by the most friendly member of staff today, she genuinely brightened up my day
January 2023 by Ahat Aht
This is one of my favourite branches. The store is well laid out. Good range of products. Clean. Staff are pleasant, friendly and helpful.
November 2022 by Li Jie
Friendly and professional. Everything went smooth.