This was a lovely visit , i never had fun opening a bank account in my life. But this time Sherri made it quite enjoyable and fun . I highly recommend this branch as the atmosphere is very welcoming and friendly
October 2023
I had the privilege of experiencing HSBC Bank's outstanding service at both the Covent Garden – London branch and Baker Street - London branches in one go!On the 10th day of 10th Month of 2023.I am delighted to award them a well-deserved perfect score of 10 out of 10 for their exceptional services.From the moment I walked... read full comment
September 2023
Worst banking experience EVER. Been locked out of my account for over 3 months now with fraud rapidly draining my account and over $900 spent on phone calls while I am in the US. It's truly just amazing how helpless I am to access my own account or do anything to see what is going on. I would rate them negative if I could.... read full comment
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.