June 2022 by A A
Very very very slow service although there are many staff standing and chatting with one another.
March 2022 by Ansaff Ashraff
Customer service is really bad with staff who are new and inexperienced trying to advice on sensitive matters. Inexperienced staff should state so before giving advice, not after getting myself rejected for a credit card.
February 2022 by Red Rabbit
By far the most ignorant and disgusting Bank, all well and good when you have money coming in, pay off your loan and credit card back on time, but throughout the pandemic when I've lost my job and couldn't pay my dues they've completely destroyed my credit score! Going through depression and health problems I find this a DISGRACE! Stay away from this Bank and their associates.
January 2022 by Nahla
I had a wonderful experience, took me no efforts to complete my banking services. Excellent and professional bankers, special thanks to Mr David he was very helpful, polite and competent.I'll definitely recommend this branch.
August 2021 by Tony Singh
Rude attitude from counter staff (Philip Alexander ).Lacks customer service skills and clearly told NO money transfers from the counter.No manager around to discuss issues.Will avoid this branch in future.Funny how so many branches are closing with good staff then you have this branch. (All the gear, no idea)!.
July 2021 by HFS
Really good service from this brunch, helpful staff. Well done! HSBC brunches are a bit of hot and miss. Some brunches like this one are really good and some are exceptionally poor. Wish they are all the same good standard.
August 2019 by julie-anne houlton
Why advertise early starts if you are closed on Tuesday morning. Chaos!
July 2019 by Sean Fagan
Awful service
February 2019 by Kirat R
Large number of self serve machines at this branch and located close to Cannon St.
January 2019 by Mark Maddock
How refreshing - a customer-focused bank! I went on a busy day recently to transfer money overseas and was treated courteously, promptly and professionally by the team.
January 2019 by Luis Reilly
Not happy with the cash machines inside or out £40 in fivers and £110 in tens, what happened do 20 and 50 pound notes. And limited cash withdrawals inside so you have to downstairs to the cashier. Need to implement cash machines that give you the same amount as over the till and the size note you want. Shouldn't be hard with such a big bank
January 2019 by MANISH KUMAR SINHA
able to open account in 2 hrs with internet and mobile banking ...simple woow
January 2019 by Debakaanta Misra
Excellent service and very friendly staff overall a great team to work with!!!
August 2018 by A T
Excellent service! Very fast, efficient and friendly! Came here several times and always received very good service. Special thanks to Tomas!
July 2018 by gaozi xu
great service?really helpful?interns are really nice (and cute lol), although senior staff is a little bit rude.
