January 2024 by Ray Vella
HSS Kings Cross are absolutley useless and clueless. Tony the manager clearly hasnt got to grips on how to run a proper operation. His seniors should replace him really. The branch are full on useless people
December 2023 by Square Quarters
Absolutely terrible service. We ordered a dehumidifier and it came incomplete without a normal plug. When purchasing the item it did not say anything else was needed. I called them everyday since receiving the item and they said they would sort out the transformer but no one would come back to me. They are now picking up the item after a weeks rental that we have not been able to use. Avoid them at all costs, no customer service.
November 2023 by Amanuel
Avoid using this service for equipment delivery. Despite claiming that someone is en route to collect, they failed to do so for five days. Their consistently poor service makes this place an unreliable choice.
October 2023 by Rashman Mo
I went to the kings Cross branch, I was helped by Tony and Simon who actually went through everything with me to hire out some tools I needed for the work. Really great customer service and great environment. I enjoyed my time outstanding atmosphere. Will recommend to my family and friends.
September 2023 by Jack Mccabe
Failed to come to collect two genie lifts two days in a row, I had to disassemble them and take them out and back in both times, completely useless no communication and kept telling me someone would come.Do not use them if you need anything delivered, prices are also extortionate compared to other companies.
March 2023 by Huseyin Ergisi
I had a great experience at HSS, largely due to the exceptional service provided by David. He was very friendly, approachable, and went out of his way to ensure that I had the information I required. Overall, I highly recommend this place for especially for a power-flush machine. You will get professional grade equipment, well kept and neatly handed over by the pleasant staff (coiled and zip tied). Quick and easy, no hassle.
March 2023 by Ollie Mason
Slowly confusing the website gives you one price then you pay triple that on collection but got my coin back in the end and all happy days.
January 2023 by Erik Melrost
Super convenient place to hire building equipment. Slightly pricier but did the job.
November 2022 by A. V.
Horrible service!!!! I went there to hire two step ladders, they asked me for 200£ deposit, when I gave them my card, they said the deposit doesn?t go through, but the money went out from my bank account twice (!!!). They started saying that it?s my bank fault (I use HSBC) the girl at reception was extremely rude, she didn?t apologize nor give me any other option. Just said that the money will get back in 5 working days. Absolutely don?t recommend this branch!
November 2022 by Cristina Affortunati
Very rude staff members
July 2022 by Alessandro Mazzotta
5 star service and Super helpful staff! Anna was amazing and made the whole process super easy! Can?t recommend enough honesty
April 2022 by D Canes
Used HSS a few weeks ago to hire a cement mixer. Great experience! The mixer worked well, was in great condition and helped us get the job done. Had it for over a week and the whole process was easy. Have used them before and will use them again.Thanks HSS
April 2022 by Devi Stephenson
Reliable and efficient very helpful excellent service ?
February 2022 by Alisdair Mercer
Top end rental prices and hire in equipment when they don't stock .My advise is to find an independent one branch company and I should know as I have used Hss and independents for 40 plus years in London and the South East.The Hire of Super props are at a ridiculous rate at Hss and into the thousands for a month's rental, The independent in the low hundreds.
December 2021 by P&L Collins
Good service, very helpful staff ?