December 2023 by Jan Bednarczyk
It?s the second time this week that I go to have dinner at this shop, today it was an special one, the girl that appears with me on the picture is simply kind friendly and sweet, she made me feel home, and the guy (Dominican republic it?s his home town) when he realised we shared Spanish as a common language and went the extra mile giving me on the house a miso soup, A+ for them both, after a tiring day at work this is all you need to end up your day with a smile that can?t be erased from your face? thank you guys ?????
December 2023 by Milpa Desai
Amazing place for lunch in Bank
December 2023 by S P
Really friendly staff and good food!
December 2023 by Tais Mello
I want to leave a very special feedback to Nini, she is always the most amazing staff member always watching for her customers, and she is always very polite, friendly and so helpful! I will definitely be back thanks to her service, very dedicated. She is definitely a jewel to the shop! Thank you Nini!
October 2023 by L Bodica
We were served by a lovely member of staff called Nini. We had two young students visiting us and as pensioners we were tired after a day of sightseeing. Suddenly we noticed the half-price offer and decided we could afford a treat. Nini advised us to try the chocolate desserts too, so we had a lovely supper.Thank you Nini for great service.
October 2023 by Sarah Holtam
Perfect quick dinner pick-me-up before meeting friends for drinks. Thanks especially for excellent customer service to Nini & her team - Itsu, you are lucky to have her!
October 2023 by Joanna Nosal-Charowska
Awesome service, always such a great experience!!!
October 2023 by Arwa ?Alshareef
Their miso soup is not the
August 2023 by Simone Quaderi
Fantastic food, as always! There was a lovely lady who helped me to choose the food on the app!
August 2023 by Alex L.
Really great spot for a quick bite, be it lunch or getting a quick fix before meeting up with someone or heading home. The food is tasty yet relatively healthy when compared to other fast food options nearby. The decor was also nice - spacious and clean with condiments, utensils and napkins fully stocked for self service. Staff are also nice too.I think it's important to set your expectations. This isn't a boutique high end sushi restaurant in Japan... I honestly wouldn't even call Itsu a sushi restaurant! It's a casual, largely self serve, fast food chain with some sushi on its menu. You can't be expecting a sub £7 sushi box to compare to sushi restaurants which charge that price for a single sashimi or nigiri. I enjoyed Itsu and would gladly visit one of their other chains.
August 2023 by Sirousch Tawab
This is my go to place for lunch and I just wanted to say a big thank you to Nini and the rest of the team for being so accommodating and welcoming! ??
August 2023 by ???
Naz and Nini are such amazing cute angles! They are really helpful and made my day.
July 2023 by Victor Victoryy
Best Japanese food with accessibile. Price and also one lady japanese good service . And her smile make my day good . .
July 2023 by Vlad Weiß
The short blonde hair woman operating the collection desk was very rude. She is well known for being rude and itsu doesn't do anything about it. They're trained to not behave like this, yet she is allowed to make customers uncomfortable.
July 2023 by Aaron Tarling
Food is great as usual, the lady operating the collection desk is quite rude though.
