October 2023 by Richard Carroll
What an amazing shop and the location is stunning. A day out in itself! I was given a pair of beautifully made Jeffrey West shoes for my Birthday and had a minor problem with a buckle. The 2 guys in there could not have been more helpful. I naively said I could probably just use a pair of pliers to which there was a resounding Nooooooo! Leave them with us and we will call you immediately when they are fixed. They are perfectionists and take huge pride in their shoes and boots all of which are breathtaking. I very nearly bought another pair but had to rush back to work. I cannot wait for them to be fixed so I can go back to the shop!!! 10 out of 10 to the guys and the shoes and boots. Everything is so unique. Nothing touches them.My shoes were a present so I had no idea about them. Now Having been there I will not go anywhere else. Thank you chaps and I look forward to seeing you soon!Best wishes,Richie C
August 2023 by Martin Cann
It is a wonderful shop in a fabulous arcade. 2 pairs of outstanding shoes were purchased. Very friendly and helpful staff. Thank you so much
July 2023 by David Walsh
Love their shoes and have been buying them for over 15 years. I don't suit all of them (!), but they are all gorgeous nonetheless. Their style, quality and price sets these chaps apart from many others. Love the service as well - and their re-sole service which I've done before is excellent. Felt compelled to write a review.
July 2023 by Declan Fallon
Customer service is top notch hereToby is so helpfull and knowledgeable about sizing etc, a real gem for quality shoes and accessories, I could buy everything !!
July 2023 by William Cummins
Hoodwinked ! Worst quality shoes I have ever bought - their high sheen finish is an industry cheat - no fineness of leather and refined buffing - it?s a spray painted lacquer over cheap skin, impenetrable to polish they dry and crack and peel on account. And the colour simply rubs off with wear. Total waste of money. Three months old and the photo says it all. Avoid them. A disgraceful fakery to traditional craftsmanship. Shame on you you charlatans.
March 2023 by robert morfitt
Look no further you have arrived. Everything else out there pales in comparison to Jeffery West. Dive into the deep end and get wet!!!
May 2022 by sharon mavroudis
Absolutely top notch service from Toby in store, actually both guys were attentive and fun! Great shop and my fiancé brought a stunning pair of dexter brogues. Great quirky experience and would recommend a look!
March 2022 by James Pollock
Pure class, excellent service with a great atmosphere.
January 2022 by Jamie 888
I really like Jeffrey West and the shoes are rather fab and I have bought 6 pairs , however I don't like some of the leather finishes that they use to achieve some of the colours of their shoes , a good example of this would be the Honey Coloured Moon shoe where the leather is not through dyed meaning the colour sits on top of the leather.Someone clipped my toecap with their suitcase on a busy street and scuffed the toe cap , I took the shoe to show several leather smiths and unfortunately the shoe cannot be repaired a fact confirmed by Jeffrey West Piccadilly who felt suddenly more like a shoe retailer rather than a Northampton shoemaker ?? I cancelled my 2 reserved shoes as they had the same dye which on a good side saved me £600 ?.. I have now sent my shoes off to a cobbler and he will re finish the shoe but in black ? a real shame as I already have 3 in black . Otherwise good shoes !
January 2022 by Francois Claud 888
I really like Jeffrey West and the shoes are rather fab and I have bought 6 pairs , however I don't like some of the leather finishes that they use to achieve some of the colours of their shoes , a good example of this would be the Honey Coloured Moon shoe where the leather is not through dyed meaning the colour sits on top of the leather.Someone clipped my toecap with their suitcase on a busy street and scuffed the toe cap , I took the shoe to show several leather smiths and unfortunately the shoe cannot be repaired a fact confirmed by Jeffrey West Piccadilly who felt suddenly more like a shoe retailer rather than a Northampton shoemaker ?? I cancelled my 2 reserved shoes as they had the same dye which on a good side saved me £600 ?.. I have now sent my shoes off to a cobbler and he will re finish the shoe but in black ? a real shame as I already have 3 in black . Otherwise good shoes !
