February 2024 by Marco Rubertelli
I went to this shop with my girlfriend during a holiday in London. This is the official shop of Kensington Palace where it is possible to purchase objects related to the English crown. You can find cups, tea towels, glasses and many other products dedicated especially to Charles III. Nearby, still inside the main structure, there is also a refreshment point. Prices are in line with the same products sold in other official stores.
August 2023 by mike
Great palace of historical interest
August 2023 by Eva Begot
Lots of beautiful things and good gift ideas at a price that is a bit high, but I like to say that it comes from Kensington Palace ?.
December 2022 by Muriel Miquel
Nice visit
November 2022 by Leeann Hales
Ticket sales manager claire is a beautiful lady. So helpful
September 2022 by chucker46032
I am a US customer, I would like to say 5 star rating on all levels. Packing was efficient and I would assume took an hour ( it was a lot to pack ) or so, it arrived within a week. Overall amazed at how far technology has come and also very happy. Communication via email was also efficient.
September 2020 by Iris Yung
Kensington Palace Shop really stands by their products, and the staff was so kind and helpful when we had a problem with a lovely ring my partner purchased for me. When we got back to the hotel and I went to take the ring out of the box, I noticed it was scuffed on the face. It was not very noticeable, not even while in the box, just under bright lighting. Since we had the ring for less than a day, we brought it back to the store hoping that they would stand by their quality promise. Sure enough, they did. It was the smoothest exchange process and the lady who helped us was more than accommodating in making sure the next ring was perfect. No issues with the 2nd ring so far, and I?ve been wearing it nonstop for a few days now. The staff will also help you fill out VAT forms. Overall, it was such a pleasant experience. Many thanks to her and the wonderful staff in this shop!
September 2020 by Cristina DM
An amazing shop!
September 2019 by Kay Stobbart
Great day out at the Queen Victoria exhibition. Visited the cafe and shop for a quick drink. Good size hot chocolate which was a generous size and delicious. The exhibition was fabulous, a real onsite to the Queen especially as a child.
September 2019 by wisho polo
Is not worth to pay £ 19 because there is nothing intresting for looking.
September 2019 by Veronica Dominguez-Bailey
Lots of things to buy there that will make lovely presents. Not very expensive either!
September 2019 by Kristen F
Great selection, wonderful staff!
September 2019 by Joyce Carter
"Great Selection, wonderful staff!"
September 2019 by Gaby Diz
The most beautiful thing in hyde park, to eat, connect to the wifi, and buy a souvenir in its store.
September 2019 by i .amjad Abdullah
An ordinary place, but it is useful for fashion designers, decorators and artists
