January 2024 by Dee
Despite having a visible disability the manager did not allow me to use the toilet because I didn't have my own key. O felt extremely uncomfortable and won't use this McDonald's
December 2023 by meh
I don't know how they do it. Chips are undercooked, still raw crunchy yet the chicken is severely overcooked, cremated, dry and bitter. The staff is very rude, when your order comes they just chuck it on the counter, slide the drink and go hide in the kitchen. The place itself is filthy after other customers, looks like they never clean it. If you like good KFC I would avoid this one.
December 2023 by Hrishabh sharma
Very quick service. I ordered a zinger burger and 6 hot wings meal. It was fresh and delicious.
December 2023 by abdul shayek
Mimi served me, the food was fresh and she provided excellent customer service leaving me fulfilled when I left the storeVegetarian options: Very good wide selection
November 2023 by John Smith
Very quick food and was very nice. Was quite busy though and receipts weren?t working on the self checkout.
November 2023 by K M
Dirty place all tables dirty rubbis on floor and Mimi or something like that is the name , the worse customer service she?s do the things angry unbelievable that person working here super
November 2023 by Sim Simma
I would give this no stars if I could. Theres a rude lady in there caked in cheap makeup that has 0 manners. Shouting at people like her life depends on KFC. She forgot 2 things in my order then tried to get mad at me for stating it. Customer service is non existent the little trollop!
October 2023 by Mirza Zubair Baig
I really don't like the service of the staff they really don't care for customers. They Just they throw the food on the costumers face and specially they don't give ketchup s. Kfc should take care of this things.
October 2023 by Leah H
I?ve never seen so much incompetence in a kfc before. You got 8 people working but 7 playing around in the kitchen. They messed up my order and said to change it it will take 15 minutes and then gave me a free cookie, when i went up to get my food she said she will not give my food because she gave me a cookie. The lady working made an issue and walked off. I got my food at the end and checked it for anything wrong with it. The tables were not clean. When I checked over the counter gravy was spilled near the fryer. 8 people to make a burger in 15 minutes.
October 2023 by Bryan Velastegui
I have visited this restaurant a few times over two years.A small restaurant divided in two sections, ground floor with some tables and the counter, downstairs with a couple more tables and the toilets.There's nothing special at this branch but food portions are rather small compared to other KFC restaurants. Aside from that, as this is a busy store, the food would be fresh most of the time, just cooked.Over two years, they still not allow you to place orders over the counter, despite having all the necessary equipment they will just say that the payment machine is broken. So all the ordering has to be done through ordering screens at the restaurant or mobile phone. If you order by phone, expect your order to be ready between 5 to 10 mins, otherwise if you order though the screens, most of the time has to queue and this will take considerable longer, in my experience almost half an hour.During my visits at lunch, it was overcrowded (as a small store is normal), some tables were dirty and toilets were clean.
October 2023 by Kirsty Gawaran
Terrible customer service, waited a while to order. As the queue was long and all machines were occupied I decided to move to the manned till. However once I was finally served, the lady named Sumaya asked me cash or card and I stated card. I was informed they only accept cash at the till so I complied and moved back to the self checkout queue. Once I finally ordered & paid, I witnessed other customers paying with their card by contactless payment at the very same front till. Quite odd to lie to customers for no apparent reason. This kfc needs to think twice about the staff they hire.
October 2023 by Dan N
This is a run-down branch with poor customer service. The lights were broken on the outside and the inside dirty. In the inside, I submitted my order, waited about 10 mins, and then I was informed that there was no chicken. I asked how long it would take, and I was told 17 minutes. I asked for a refund and left hungry.
October 2023 by Aleem Sadiq
Very small branch and overcrowded. Terrible customer service. Rude attitude of staff if complain about the food quality and service. Staff not cleaning the seating area much.
October 2023 by shumi Dixon
Place an order online to collect from shop, just to save some time. But waiting period was more than 33min as i have only 1 hour lunch time. service was very slow as only 2 people was working during lunch. i feel sorry for those staff members.Lady (Asian/short/a lot of makeup on)- was serving food from behind the counter, was the most rudest person i ever seen in my life. How comes they get jobs if they do not have any clue what is called customer services.
September 2023 by Louis ?louis1210? l
Compared to other kfc's I've been to, this wasn't great. First off I couldn't scan my kfc app...apparently its not been working for months. Secondly the member of staff looked like they didn't want to be there. Thirdly some of our food was missing. I asked for the food which I got but there was no apologises. Just here you go and it wasnt even busy.....customer service for this one particular individual was rubbish.
