December 2023 by Courtney Orloff
Lovely skincare, but more importantly a fantastic team of staff who were helpful and so kind to my little dog. Thanks Kris for Delilah?s new jumper!!!
October 2023 by sara bayat
Chris was super friendly and gave amazing advice to help improve skin care. I will definitely recommend my friends to come here.
October 2023 by Anna England
Huge thank you to Andre for a fantastic time and service at Brent X. I love my hand cream and face mask. So much choice with the face masks but his expert advice put me on the right track. I love Kiehls.
July 2023 by Lisa
Amazing service. Thank you to Andre as always
July 2023 by Sujith Weerasinghe
Brent Cross BranchVagner Traiber truly shone as a superstar, providing exceptional hospitality. His advice was invaluable, and Vagner dedicated quality time . We definitely need more advisors like Vagner. I am certain that I will return to this branch, primarily due to the remarkable customer connection established today. Thank you for being simply brilliant!
June 2023 by Saigon Sum
I use most of there products great value for money! The general manager was so kind to me and never pushed any sales on me and was really kind to me !
March 2023 by Freddie Aleluya
Really amazing customer service here. With the help of Ragnar and also Aida, the two of them were able to provide me with a clear instructed routine with the best paired products for my skin type.Very knowledgeable, kind and friendly and offered to give me a free skin test to help guide my way to choosing the products.Will definitely come back again and recommend to other people
January 2023 by S Douglas
This team provide some of the best customer service, I've ever experienced. Both my teenge daughter and myself informed the consultant about our concerns and our needs were met.They don't just sell you items that you want, but more so advised on what you need (which has ended up buying less)Seeing the difference in my skin, has been amazing, especially with cold weather. This team truly go over and beyond. Such a comfortable and friendly environment. Thank you so much.
January 2023 by Cristina Tutealca
I love Khiels . A friend of mine first recommend to me the ultra strength serum as ever since I?m using their products . You get all the support needed also while on line or in shop .I?m mainly using Brent Cross branch and online . Their products are not cheap but the quality is not disappointing. I?ve had some issues with the eye serum (was not for my skin ) and after 2weeks of using it when I tooked it back they were very happy to return my money and give me samples to discover a new serum that will work .Great great service !!!!!!they also have some nice clear waterproof punches that are so amazing for your products!!!!
December 2022 by Harry Stevenson
Honestly some of the most personable staff I've ever met or seen in retail. Super friendly, built great rapport and gave my fiancée and dog a great experience.
November 2022 by Delia Gascoigne
Mu daughter and I visited this store a couple of weeks ago and were met with a highly knowledgeable, welcoming and super friendly manager and assistant. They went above and beyond to explain the products. We had a lovely experience! Thank you!
July 2022 by siobhan glindon
Had a skin consultation in the Brent cross store was really impressed with the service and advice given highly recommended
July 2022 by Ilovea BlankCanvas
A* experience. This has been one of the best retail experiences I've had in a very long time. I visited Khiels in Brent Cross and spoke to the manager who couldn't be more helpful. His knowledge and experience was extensive and spent the time to discuss options. Please pass on my thanks to him.
June 2022 by Racho Manukyan
I had a very pleasant experience in this store. on 23/05/22. I spoke to Wagner/Vagner (apologies if misspelt) and a female colleague that I didn?t get the name of.They were very friendly and gave me plenty of advice and guidance based on my questions on skincare
June 2022 by Tomi
Staff was knowledgeable about products and took time to explain the benefits and application. Thanks
