April 2023 by Nick Trubitsky
There's no bank here
February 2023 by Tom Fenwick-Brown
Should customers really need to work this hard Lloyds?Missing a statement from December - it happens, right? So rang the number shown on a previous statement, went through security, gave account and sort code details only to be told "You've come through to the wrong number, this is the correct one, but I'll put you through". Unfortunately the transfer dropped out after 40 seconds, so I tried the "Correct" number and had a choice of 6 options none of which covered my query. I was eventually advised "You're through to the wrong department, but I'll put you through". What followed from there was a total fiasco and resulted in me lodging a formal complaint. 1 hour and 26 minutes, 3 different departments, all to get a missing statement that I still don't have as I eventually "Failed security"
February 2023 by Sisi Doneva
Avoid! Avoid! Avoid! Any insurance you take up with Lloyds' Scottish Widows has an inbuilt price hicking mechanism called "random sampling", where they look at any new factors that can push up your premiums. You can't opt out either. They tell you you can and then they cancel your policy keeping all the premiums. Worse they tell you you will get a refund only if you share all your personal data like your full NHS records...so you want my data to cancel my policy and refund?! Well dodgy! Who knows how they are selling it. Reported to the Financial Ombudsman.Like with their other Google reviews -lots of fake one liners from employees...ccc...shame on you!
September 2022 by Suketu Khajuria
Not very helpful ...got cut off didn't even get called back
July 2022 by Mikaela Tong
Customer service can be improved
June 2022 by M L
Is not customer service, its corporate offices
February 2022 by Suketu K
Not very helpful ...got cut off didn't even get called back
December 2021 by Salvabore Blondo1
The best bank in Europe period
September 2021 by Gregory Remington
PRIME OFIICE PREMISES ! .. Gresham street, London
July 2021 by ?????? ????? ??????? ????
(Translated by Google) Super(Original)?????
January 2021 by amit dasgupta
Lovely . natural. Healthy atmosphere for child to old.it is pure likely gold.
September 2020 by Dorky Thorpy
"We are here for you" and "epic journeys" - I have banked with Lloyds for 20 years, my business ran in to a spot of bother a few months back, and after spending a fortune on accountancy fees to get cash flow projections which were asked for I was then turned down for a loan . . and then an over draft increase. I only needed £10k, and make £200k a year. Managed to scrape through in the end, but these guys are NOT "here for you" and unless your "epic journey" includes a trip down insolvency boulevard then their adverts are misleading! About the only good thing Lloyds have done in the last few years is enable download of statements as CSVs, now that was helpful.
September 2020 by CJ's Party Hire
Awful experience! Lloyd?s couldn?t care about mental health at all! I am a ?High profile? case because my mum was murdered! I have received access to my case notes from CEO complaints handlers and the information is shocking! I have it all in black and white!I am arranging a protest outside the London Main office until someone senior speaks to me at great lengths face to face.Anyone who has been dealt with unfairly by Lloyd?s contact me privately so you can join the protest outside the office will also have 7 news reporters there!
July 2020 by Lindsay Douglas
Worst customer service imaginable
July 2019 by Jackson
The branch is supposed to work until 20 o?clock , I was travelling half an hour after work but they were closed in 19:30.
