January 2024 by Jason Stroud
Overall a great service from M&P especially from their Marketing Team which I feel I must give a special mention to! I found the conversations with them to be very helpful and informative regarding the best way to market my property and to maximize interest. Great company and I would definitely recommend and use again!
November 2023 by Louise Keable
I have had a complete nightmare with M&P and their supposedly simple tenancy replacement scheme. I moved out of a property over 2 years ago, paying a £50 admin fee to change my contract over to a new tenant. Now the original contract date is coming to an end I am receiving constant emails advising me that I am liable for the cleaning and furniture removals, asking for times for new viewings, etc. I have bent over backwards to try and get the issue rectified and M&P have not so much as even offered the £50 as a refund, which I think is only fair given they clearly did not complete the required admin at the time of my moving out 2 years ago.If I had changed my email or phone number, God only knows how this issue would be resolved as I have nothing to do with the property anymore and to even now be receiving correspondence about the tenancy is ridiculous. We have been passed around and made to jump hoops for a matter that is somehow still ongoing. Never again!
October 2023 by Shaun James-dryland
A very professional, hard working and enthusiastic Marketing team. Katie has always been very informative and never fails to complete a job with perfect precision! Overall, my experience with this marketing team was outstanding, and I can't wait to work with them again!
October 2023 by Cannell Signs
We recently had reason to deal with Marsh & Parsons as part of a community initiative and have to say that their service was excellent. Particular praise must go to the members of the marketing team whose professionalism made sure that everything went smoothly.
October 2023 by Orders Department
I was completely impressed with the professionalism of the Marketing Team.Highly recommended, very reliable and trustworthy - first rate service.A fantastic, personal & professional service.
October 2023 by Edward Nelson
Great food, especially all the sides and small plates, as well as an excellent steak and great service.
October 2023 by John Hunt
Great team, always good communication between all parties involved - highly recommend
September 2023 by Idil Alt?nyeleklio?lu
Patricia was super helpful and quick in understanding what I was looking for. She also followed up multiple times after the flat I was looking at was agreed with someone else and tried to help me with other options. She was also a solution seeker while I view the flat and introduced options.
September 2023 by Max Heng
Terrible and incompetent staff. You have to be a unqiue level of stupid to mess up an inventory handover where you hand over an incomplete set of keys.
August 2023 by Melia Easingwood
We have used M&P to rent out our house for the past 7 years. They have always been effective at finding good tenants for us in a short period of time. Sharn Reynolds has always dealt with our property and has been always very responsive and great at dealing with anything needed to be done.
August 2023 by Irene Lai
Very bad and unethical practices. Got rejected with part of deposit already processed for a sharing property. That?s not all? the refunds took ages! 3-5 working days they said, we are still waiting on the 4th day. Such refunds should be done as soon as they reject the offer (which should not be happening at all) and not 3-5 working days. Client may need the money for deposits for other offers since you rejected them. Be careful, putting down deposits. They don?t care at all!
August 2023 by Sameera Effindi
As an overseas landlord, I have relied on Marsh & Parsons' letting and management services for over a decade, and my experience has been consistently excellent. The primary reason for my loyalty is Sharn Reynolds, who is an absolute standout ! Sharn's coordination and management skills are nothing short of exceptional, and she has consistently demonstrated her ability to be an outstanding liaison between myself as the landlord and the tenants.Throughout the years, Sharn has proven herself to be an invaluable asset. Her pleasant nature, professionalism, dedication, and proactive approach have not only instilled confidence in her abilities but also provided peace of mind knowing that my property is in capable hands.Moreover, Sharn's outstanding communication skills have been instrumental in keeping me informed of any important developments promptly. Even being overseas, I never feel disconnected from the management process, thanks to Sharn's frequent updates and responsiveness to my inquiries.
August 2023 by Yabing Li
Very poor service, and have unfairly term and condition on their contract! And they didn?t respect what they said at all! No matter you are landlord or tenant,I don?t recommend you go for them.
June 2023 by Harry Sherman
Website incredibly buggy - Saved searches function doesn't work. Saving properties doesn't work, even when logged in. Overall user experience on the website is poor compared to other estate agent websites.No email address to contact, only way to make complaints is written letter.Property search feature doesn't update the properties listed, some out of scope as well.
March 2023 by Dominic Mehlig
We were looking to rent while the market was frankly crazy. Having been outbid on two flats before we got to 16a Dagnan, we were assured and well advised by Toby at M&P who was empathetic to our position having recently moved with his partner. He gave us his honest view on how we should approach bidding in the current market and didnt try to pull any kind of wool over our eyes (which happened with a couple of other agents)! From the moment our bid was made he was in constant communication with us, explaining each step of the process and keeping us in the loop when the landlord was deciding on our offer. Toby also went above and beyond his remit, letting my partner see the flat after we had agreed a deal (which put her mind at ease having not see it up to that point)! I would recommend Toby and M&P to anyone looking to rent in this market: where so many estate agents are out for themselves Toby genuinely wanted to help.
