March 2024 by Tosiek P
Bad as ever. I didn?t have to join a membership as the first approach was very rude. I had a gym pass for 1 day and for personal reason I could not attend. I went there during the day and I ask the sales advisor my situation and if he could show me around. Instead of talking and giving attention to me he was sitting down talking to his colleague. He didn?t offer to show me around he said you can go with your pass upstairs and have a look. Moving to another gym now
March 2024 by Bradley K
The gym is so dirty.
March 2024 by Miss A
Staff at reception not very helpful, not friendly, there is just 1 person for membership and you have to wait 1h at times just to get answers.
March 2024 by Farahnaz Kargar
Really bad atmosphere.
February 2024 by Charlene Dervishi
Had a lovely facial with Tasha for the second time. Can't wait for my next visit.
February 2024 by Marjan Shalbaf
Very poor! Facility and cleaning are both very poor.There is a 2-step master machine but 1 of them has been broken for the last 3 months! There are 4-5 treadmills but 2-3 are always broken. The toilets are always dirty! Toilet?s flash are not working! No toilet rolls or soap in rush hour! Poor management! Basically they don't care! The only good thing is PTs who are working in this center.Pure Gym is a much better choice for the same amount of money.
January 2024 by Bartosz Rabiega
The centre is nice, many facilities and clean. The lifeguards are unprofessional. Two of the three lifeguards were wearing hoodies, one was wearing a jacket. For a period of time a swimming teacher in swim uniform was sitting on the teaching pool chair. Young children unattended in pool. Lifeguards seemed to be gazing instead of scanning.
January 2024 by Kandarp Khanvte
Excellent pool and facilities. Some lockers are poorly maintained by guests though so beware.
December 2023 by Matt Fitzgerald
Gym good! Didn?t use any of the other facilities. A bit congested at the front desk, but otherwise seemed pretty decent.
December 2023 by Chaimae Elyaakoubi
The place is so dirty, the staff are rude, the prices are expensive for whatever you get. For femal sauna and steam sessions, you pay £10 only for one 1 hour, the swimming is not included ?.
December 2023 by Muna Hussain
Extremely rude and disrespectful staff who shout at members for simple questions. My daughter goes there for swimming lessons and they had different schedule due the Christmas holidays. Considering that my child was absent last week from swimming lesson due to illness, I had no prior knowledge that lessons schedule were amended. When I complained that I was not informed about this through emails? the manger on duty got rude and started saying cant u see we have this postage (baring in mind that it was a small display placed near the reception). Instead of taking on constrictive criticism and calmly explaining to me that lessons are cancelled for Christmas?s, the manger on duty on 23rd of December along with his colleagues all proceeded to bully and shout me whilst I was with my children. A man working in the sales team proceeded to shout across the table saying I need to read whats on the website. It was horrific ordeal overall and I will be cancelling my membership there as soon as possible because never have I ever been treated in such a distasteful way.. the guy man at the sales team on this particular day lacks any form of customer service and I highly recommend that he receives basic trainings on how to deal with situations instead of getting overly aggressive.Furthermore, other parents came not knowing that the lessons swimming lessons were not being taught until the 8th Of January 2024. It?s on Everyone Active as well as Moberly Sport centre to rely information as accurately as possible to their customers.
December 2023 by A K George
changing rooms and showers are consistently clean, good selection of classes - open early so you can train / work out before work.Only recommendation is that the gym could be larger comparative to the scale of the centre/ courts overall particularly the stretch/ cool down areas.
October 2023 by Nisha Zala
Have been coming to here for sometime and can say that the facilities are good. However, the cleanliness and hygiene in the female changing rooms especially in the swimming area to be disgusting. There is old chewing gum and make up on the walls that have not been cleaned. The showers do not get regular checked!
October 2023 by Allen Ilica
The pool is horrible! I got an ear infection because of it and I am swimming for almost 10 years! Never had anything like this (previously I was swimming in very clean places). Fix the pool, make it clean! Otherwise I would literally report it to the authorities to close it, it?s a BIOHAZARD. I can literally see on the floor of the pool hair and dirt, the changing rooms smell like piss and are very dirty! Run, it?s not worth it for your HEALTH!
October 2023 by Will Woodford
I was having a casual swimming session as i do most days, and some ginger life guard kept looking at me. I?m not sure why he was doing this and it made my 5 year old daughter feel very uncomfortable. Just wondering if anyone knows who he is or why he?s working there.
