November 2023 by Adam Brook
Amazing in-store customer experience by Jamie HuwesI've been a loyal customer of another suit store for years, but today's visit changed the game. I was torn between them and Moss Bros on Cheapside, but Jamie at Moss Bros exceeded all expectations.From the moment I entered the store, he asked all the right questions and treated me as an individual. In a matter of minutes, he and his colleague helped me find the perfect fit with calm and politeness. Although I initially considered trying the other store up the road, I swiftly returned and purchased a suit, tie, socks, and more. This level of customer service is truly incredible.In an era where online shopping is prevalent, I strongly recommend visiting Jamie for your suit needs. #retail #suits #shopping #mossbros
November 2023 by Anika Gazi
Friendly staff in service. Good range of suits and other garments.
September 2023 by William Dyer
My experience hiring a suit for a wedding was seamless. The sales assistant was helpful as part of the fitting process, the suit arrived on time and fit well and returning was easy too. Would use again.
August 2023 by Hakeem Idris
Went in to Miss bros today needing to find a tuxedo for this Friday. Met Carol downstairs who was brilliant with measuring me & finding the perfect Tux for my liking & fitting. Fantastic customer service from Carol & the team highly recommend (Moss Bros Cheapside)
August 2023 by Arun Kumar
I went to this place to rent a business suit, Prices are a little high, £200+ for a full set and £100+ just for the jacket. I bought 2 Suit jackets and one trouser in Primark for £37 pound. It was on sale that day
August 2023 by Jeremy McW
Staff could not have been less interested in hiring you a tuxedo. Almost zero in stock apart from frankly unwearable rubbish. Avoid
July 2023 by Robert Labelle-Summers
The hire suit took so long to come in that it made the final fitting pointless as they couldn't make any changes to the order. It was literally the last few days they guaranteed it would arrive (5 days before the wedding but only two working days to sort any issues out). The collection felt like an impersonal revolving door experience of getting the suit in your hands and out the door as quickly as they could. Despite the email saying it was a final "fitting," I did not receive one.I have my own wedding in a months time, and I'm glad I went with an independent. They got a 5 star review...
July 2023 by Nina Alastair
Suit was all fine. But be careful what their system says. They said in person I had 2 days to return after the event. But their system had one day to return after the event so I was charged a late fee. No flexibility despite it being 8am.
July 2023 by domenico Improta
I specifically said it was the first i buy shirt and suit (also for my graduation party) and the team ordered me an extremely cutaway collar shirt which i cannot wear with a tie!The employee with long curly hair was amazing and tried to help me out while the manager was such a cold emotioneless person who only gave me the option to give the shirt back and have a refund, and now i?m left withoht a shirt with my celebration happening tomorrow morning!Extremely poor management skills. Will not come back.
July 2023 by M
Very efficient for suit fitting ahead of prebooked hire
July 2023 by Burhan Turgut
Smooth experience. Alex was very helpful in selecting my tux for my wedding day. Would recommend
June 2023 by Abz Igwe
Very busy but all staff was very polite and competent. Especially Mohammed. Great job.
June 2023 by J F
Rude staff who are either over worked or just don?t know what they are doing. All over the place in that shop.
May 2023 by nic gandy
Nice shop. Some staff are very friendly and some are a little rude.Some items are very expensive but its good medium quality stuff, so it is not surprising.
April 2023 by G G
Lucas and the team super helpful with a last minute suit hire. Cheers
