March 2024 by James Power
Incredibly rude, unhelpful, condescending- typical lazy over-unionised jobsworth demeanor. Open 2hrs in the morning and 2hrs in the evening. Digusting attitude
February 2024 by nicholas phillips
The late collection (7.30pm) post box is slightly down Rosebury Avenue, not at the mail centre itself or even directly outside it.
February 2024 by jasper penfold
Had a parcel mislabeled by the seller and Neil helped me gather proof of this ! Very helpful if you don?t blow up at them !
February 2024 by Micky P
Getting to and from the place is a bit of a bar-steward but the depot itself, although a bit tight in places, is a good tip and load.Friendly, helpful staff and no excessive waiting.
February 2024 by ? ?-?
If you want an perfect example of what's wrong with postal (and other public) services in Britain, visit this post office.You'll be hard put to find a more unionised, lazy, surly and disinterested approach to service users anywhere outside of the NHS or your local council.The queues are often long and this means long waits - even if you're trying to use the 'time-saving', 'automated' machines - which are only sporadically monitored by staff, for whom you need to wait to scan security cards before you can do anything... AUTOMATED, is it?The counter service is worse and takes even longer - there are rarely enough staff at the counter to serve the number of people waiting - and the service isn't very good when you eventually get face-to-face with one of them. There often can also be communication issues.Problem with this kind of public service is they have you over a barrel - there aren't many offices about any more and the staff are usually pretty bad in their slow, unhappy, institutionalised way - so you don't have much of an alternative.When you need a post office, I'm sorry to say, you just have to put up with the awfulness.
January 2024 by Isabella Graham
I bought an iPad with express delivery & tracking. It hasn?t arrived & seems to be lost in this sorting office.
January 2024 by Peter Knight
I'm paid to go there, but given the choice I'd rather not!
January 2024 by Andy Obi
Great history, the building it self has a notable historical architectural significance
December 2023 by Anna M
I've visited the facility on the Saturday morning due to my parcel that wasn't delivered. The staff was very helpful and kind! Even though it took almost an hour they have managed to track my package.
December 2023 by SG_73
The collection centre is open until 12 not 2pm as stated on Google. The Post Office counter might be open until 2pm but the parcel collection centre is open until 12 noon.
December 2023 by Michelle Holmes
UNHAPPPY, 3rd time I have ordered a printer cartridge, 3rd time problems the HM ROYAL MAIL tracking system is not updating, same since Friday, no one to call no email website is an appalling mess of confusion! so very disappointed. lets hope DPD can do a better job at deliveries! Cant claim until 7 days later :-(
November 2023 by RandomR
POSTMAN OPENED AND STOLE MY MAIL. Clearly he doesn't understand that it's against the law to do so. Customer service was actually useless. POSTMEN WHO WORK FROM THIS SORTING OFFICE ARE THIEVES . BEWARE BEWARE BEWARE
September 2023 by Paula Edwards
In the past I have found the staff very helpful. What is not helpful is finding out about changed opening hours from 10 July when visiting the Centre at 10.20am at the beginning of September. 8-10am Monday only. 8-10am and 4-6pm Tuesday to Friday. Saturday 8-12am. Closed Sunday. It would be extremely helpful if the website was kept up to date.
September 2023 by salome BP
Useless as always.Been told by CSP I couldn?t collect a parcel even though I had all the documents required. Had to call customer support, they said I was right and sent an email to the place. Went back the following day and they told me the same thing, going against what?s written on their OWN website.They have one job and they can?t even do it right
January 2023 by Felipe Juárez Alonso
I went to send to parcels. 2nd class, of the smallest type. I should have been less that £6, but the lady charged me £11. I was definitely scammed by this lady in behalf of Royal Mail. What a dissapointment.
