July 2023 by tleverywhere
Have been treating myself to lovely bouquets from them for a number of years now. They are certainly pricey, but always fresh and put together very tastefully. Unfortunately, my visit a few minutes ago left a very bitter aftertaste; having opted for one the ready made bouquets, neither of the two female staff members could be bothered, and instructed me to pick it up and carry it to the till. It all felt rather ?Pretty Woman? - even though they knew that I was about to spend 70 quid.Will certainly think twice before patronising them again.
July 2023 by David Skinner
Do not buy any flowers from this florist and do not be mislead by their website. I received a bouquet last week from my daughter in law as a present, the flowers were all but dead and substandard, I had to throw the, away after 36 hours, very disappointed, the flowers from local supermarkets are much much better and fresher. The florist offer me a £20 credit for the future but I declined as I certainly would not use them under any circumstances. June 2023
July 2023 by Charlotte Murphy
A beautiful shop with a wonderful atmosphere. The staff couldn't have been more helpful and lovely to chat with. Can't wait to go back for another bouquet
May 2023 by Arran Teensa
The statement flowers arrived dead and the bouquet died within 5 days.Still chasing a partial refund 3 weeks later.
January 2023 by ASMA alblooshi
I have ordered flower from Dubai, UAE to be delivered to friend of mine who did a surgery in the UK. Although a misunderstanding happened regarding to location and delivery issues. I spoke to ?Sofia? and the team in moyses stevens and find a solution of resending the flowers to the correct location, first experience and definitely not the last
September 2022 by Ratna Singh
I just had the most incredible experience with Maya, Sarah and Georgia! Maya made the most gorgeous bouquet after helping me choose which I can?t wait to give to my friend tonight! And as a complete surprise as we were waiting Georgia gave my Mother the cutest most gorgeous tiny purple bouquet and just gave it to her! Mum was so surprised and delighted!! This was just out of pure joy from the lovely girls and made mum?s day! Thank you ladies - you are delightful - we are locals and will see you time and time again!
August 2022 by Erin Wheatley
I placed an order for some gorgeous engagement florals & although there were some delivery hiccups I must say I was thoroughly impressed by the very helpful staff. Sometimes things just don't go according to plan, but Kay & Quay were awsome, so helpful & went above & beyond expectation!!!Thank you ?
June 2022 by Viviana Stecconi
I have not purchased flowers here but everything they had on display looked absolutely stunning ?. The shop is super cute and it is in an awesome little road. Perfect for a Saturday stroll.
June 2022 by Jewel Guru S
I live in canada and wanted to send my daughter an arrangement there in London. I spoke to Moyses stevens and they were so sweet and helpful and very personable. I left the selection up to them and they did not disappoint. My daughter loved the green plant. Thank you team for your care in making such a memorable moment for my daughter.
June 2022 by chris grindall
Very expensive, ordered via topcashback for a friend's birthday. Flowers nothing special, and hardly lasted a week. They are delivered by dpd not a courier. On top of that they didn't give me my cashback. Won't be using this outfit again for sure.
June 2022 by Neha Kapoor
Needed an arrangement delivered next day by noon. They weren?t even open when I ordered on a Sunday, but when I called the next morning, They were so helpful in assuring me! And my boyfriend loved the flowers. Perfect service!
August 2021 by Elizabeth Llewellyn
I paid for a very large bouquet to be delivered to my mother in London on her 85th birthday in the morning before noon. The courier arrived around 1.15pm, and I had already had a rather embarrassing phone call with my mum around 1pm.When I called head office, the woman I spoke to was polite and efficient, but no apology was forthcoming for the delay, neither did she offer to reimburse me for the extra cost of a morning delivery...until I asked for it!Had I not called my mum, I would have been none the wiser, and company would have pocketed the difference. Very poor customer service.I am leaving my review here, because I noted that the company has not responded to negative reviews on TrustPilot for over a year.About to call my mum again to check about the quality of the flowers...
June 2021 by Nora S
This florist is very nice. I sent Tulip Fancy to my friend for her birthday. It was such a beautiful and she was glad to got it. Staffs responded my inquiry so quickly and nicely. I?ll buy flowers again if I need it again. Thanks a lot and sorry my poor English.
June 2021 by Noor Al Sairafi
Thank you for the speedy service. I was able to order a flower arrangement all the way from Bahrain and it was delivered seamlessly and within 12 hours. Definitely my preferred choice for the future.
June 2021 by Francis Xavier Browne
TWIMC...This is my sixth floral arrangement I've had delivered by Moyses Stevens; each and every time, beautifull, fresh flowers, timely delivered. I order over the web from new Jersey, USA, no drama, no complications!
