January 2024 by Cl deeey
I visited today fenchurch street NEXT SHOP and had a worse experience I bought a black vast which cost 55 pounds. After I paid I worn it ihfront of staff but I didn't tear off the price level as it was hanging left side then I move away to visit nearest TK MEX SHOP to have bought one trouser as I was also looking there an hour for a jacket to buy but didn't find choiceful one and come back again to NEXT SHOP carrying tk max bag with intend to search more jacket to get one but as I didn't find when I step forward wanted to way out suddenly the staff talk each other about me which that I didn't hear and then 2 of them,one is Bengali men with beard run fast from counter shout out to stop me and grab my hand like a thief ,blocking the way out. before I understand what's going on I asked them don't touch me I won't move tell me what happend,they said this jacket you have wear is our by looking as level hanging I said yes I bought a moment ago you saw that and why you get upset, the man said for showing the receipt, I said let me to find the receipt where did I put to find as I take some time getting a bit nervous they behave very suspiciously and attempt to grab my hand again to tie as far I guessed but they were unsuccessful because before that I have found my receipt to checking out one after another pocket.I had also payment transaction to show up After this happened they didn't apologise or saying sorry like something to me rather I apologised to them as why the level should have hanging and saying it was my mistake and left them with big laugh.I felt extremely bed and humiliated.
September 2023 by Ceef Deen
Good service.Very pleased.
August 2023 by Noor Ahmed
Excellent customer service. Staff very helpful
August 2023 by Hemant Bhatt
As more people working in the city shop via click n collect at this store, maybe expand the terminals or have dedicated staff to help with the lunch hour rush.
July 2023 by Shahina Khanom
Called the store through customer service to reserve a suit. The person at menswear was very rude. I was calling from another store in Greenwich saw there was one item left. Fenchurch stree next assumed I was a staff member and hang up on me.
June 2023 by Simone Williams
Small but you can get what you want or order online to collect or deliver
June 2023 by Derek Small
Suits cheapish, but, sadly, looked it. Materials almost all man made. Not sufficient size/fit/colour options to find my exact suit. Queue for changing rooms, only three in a busy city location at lunchtimes?? Next suits look great online, but imo disappointing on the body. Their rivals (beginning with an M ending in an S) without mentioning names, at their flagship in marble arch leaves Next standing on all counts. but even they can be poor at local store level, Greenwich/Charlton hopeless for example for both chains. Seems a genuine gap in the market for men's suits and jackets between very cheap polyester and Saville Row quality. I'm happy to spend £200 but not many stores offer it, maybe suits are out of fashion, or maybe British men just don't have the style of continentals once more- after Brexit perhaps? Now there's a contentious statement even though I'm a Brit, I feel the French Italian and Spanish young men know how to dress to impress.
June 2023 by Csaba Toth
They only have trousers in the sizes of 30 and 36. Basically for children. Grown up man has to order online and wait to be delivered in a week.
June 2023 by Al Godsmark
Good selection, helpful and friendly staff. Not exaggerated prices for the location.
May 2023 by Lynda M Lynch
Ordered a shed load of clothes, which was so easy to click and collect, store very spacious and easy to get to
April 2023 by Mahfuz Rahman
Good reasonable sized store with a range of items.
April 2023 by Md Humayun Rashid
A renowned outfits brand for Kids, Women and Men
April 2023 by Philip Payne
Desperately slow service. More staff are needed..
April 2023 by Shelby MaybeLater
Fun Place! Cute Stuff
April 2023 by Jas Singh
Nice store this side of London probably one of the only remaining central stores, have a wide range of mens and ladies, and a small section of kids (with online collections). Staff were very friendly, easy shopping for the local office workers and close to Fenchurch St station, and walking wise Liverpool St station is not too far.
