October 2023 by Florin Catalin Canura
I don't know why people gaves you bad reviews because you're SIMPLY THE BEST BANK.Look guys, i'll tell you my story.In 2019 i got my car trough a lender i paid £1000 deposit and they accepted me for £10000 to finance my car (BMW 330D M SPORT). Everything was good until i lost my job, problems in my home country and i wasn't able to pay my installments. I called them too many times to explain my situation and allways they helped me, no stressing me, no baillifs on my home no bothing. I should finish my Agreement in March 2023 and i just finished in 20th of October 2023. I really appreciate their help and kindness. All the best PCF BANK!!!MANY THANKS!
December 2022 by Anand Singh
Had a previous car loan with them which went smoothly - recently thought of contacting them for a new quote for a used car and they offered almost the same rate as my previous rate which was fantastic, beating all comparison sites and other popular lenders. Spoke directly to Lauren who sorted everything within a matter of days. Absolutely top class! Will go direct again when I change my car in the future.
October 2022 by Anthony Ivey
Don't go to pcf bank they are so rubbishMy car insurance is going to be paidThey are like kids pcf
October 2022 by Kev 2106
Avoid ! Paid off my vehicle in full in 2018 only to find out in 2022 its on my file as in default !Experian trying to resolve with little Progress.Not fit for purpose!
August 2022 by FQ Grimm
Bought my first car through them. A 1.2 VW polo. I had a year and a half without payment issues til I lost my job due to covid in 2020. And thats when it all when downhil. I requested a payment holiday in order to buy so time til I got back into work. My first was approved but the second wasn't. Causing me to built up mis payments with interest and penalties stacking up. Now even with a full pay they still report mispayments on my credit due to the months of interest that's now in the 2000's. 0 help from them and the 1 guy that tried was quickly replaced with a policy robot. The car ran into transmission issues within the first year. A 3000 pound fix. No assistance even though the cars age shouldn't have had those issues. I was told its upkeep and my responsibility. But really it was the dealership responsibility. Not knowing that at the time cost me. So I paid for my vehicle for over a year while it was sat waiting for me to accumulate the money needed to fix it. All this while unemployed. Eventually I got my car fixed with family help. Now trying to complete the agreement so I don't lose the funds I've already put into it in hopes of being able to get another vehicle soon. Never ever again will I use PCF or advise anyone too. Horrible folk's
November 2021 by Peter White
Very helpful and personable over the phone. Obliging and good to arrange a loan with. Terms can be adjusted to suit and easy to make overpayment.
May 2021 by John Monaghan
I have bought five cars through this bank and they were always extremely helpful.There have changed their processes and I was refused a loan after about 8 years with them and never defaulting. It was the old attitude of 'the computer says no'.Therefore after all these years I have gone elsewhere. Their loss not mine, I saved money on my deal. Look around.
April 2021 by Auto Electrix
Overall very poor experience. Paid vehicle off early and they then put on my experian credit file that missed direct debts even though they had actually still tried taking them despite vehicle been paid in full. They haven't removed the agreement or marked as paid on my file either so unable to obtain a new vehicle because of the problems.
March 2021 by Paul Cockerham
Had two caravans on finance now with PCF bank and would highly recommend. Just settled my latest agreement with a healthy rebate . Always easy to contact
March 2021 by David Blackhurst
I'm not for voicing my opinion too often but I have found PCF Bank totally unreasonable, firstly in their charges. I settled a finance agreement early and got hit with exorbitant interest charges. Infact the settlement after 10 months was more than the amount borrowed in the first instance. Secondly there complaints department is totally inept as it took them nearly 3 WEEKS TO RESPOND!
March 2021 by Ionut Neculaes
They do ''non regulated agreements''!! That means if you want to early settle a car finance agreement you'll end up paying the full agreement interest + some early settlement charges= much more than paying in installments.
March 2021 by paul Bloomfield
Don?t use this company they are scabby money grubbers you are better off going to a loan shark they would treat you more loyalI have a agreement and paid every instalment for the last 4 years I apply for a new loan and was told I don?t fit the criteriaSo all them payments don?t account for nothing!Hope you go bump you rotten scumbags
March 2021 by Tim Kirton
Bad service emailed me a while ago saying becoz I had an an excellent payment record with them I could get a better rate when extending my car loan and a better Apr. so I tried to extend my loan agreement with them but now there telling me I cant have a loan extension becoz my information does not fit there criteria.strange becoz its not changed at all in 4yrs so its still the same as b4 but it was plenty good enough the first time they are the worst bank I have delt with
September 2020 by Andrew
Excellent service from PCF BANK for the purchase of our caravan, very helpful staff and hassle free. Highly recommended and will use again in the future if I needed to.
