September 2023 by Shalimar Stargate
Very nice Staff @ Planet organic Westbourne Grove, in particular Ms Veronica Super excellent customer relation/service . Extremely polite very professional with a Smile. Also my review will not be complete if I didn't mention Ms. Sharon, have known her for years, also never fails in her professional service. Thank you ?
August 2023 by Qosi Mas
3 months ago I wanted to buy eye vitamins for elderly grandma I asked manager for 5% senior discount who refused with me explaining she?s 90 and difficult to come to store, then I asked if I can ask tills at front of store she said I will go there and tell them not to give u discount. I came back to store 10 mins later, luckily didn?t see manager and another lovely lady at front of store actually gave me 10% off.
August 2023 by Ajay Rai
Great selection and nice staff. Sharon was absolutely delightful to talk to!
July 2023 by Lotta Oinonen
The best store for organic and healthy food!! Could spend hours there :) I also don?t get the bad reviews for customer service - in every single Planet Organic, every time, the customer service has been the most kind and helpful!
July 2023 by Peter
Good and quality produce, can find a lot of products you don't in regular supermarkets. It has a vegan section, a supplements as well as a refills one. Offers food and amazing smoothies to go! Also caters for keto people offering bread, granola and deserts.Even has non-alcoholic spirits section.
July 2023 by Fernando Melo
Amazing friendly staff and great products. The PB Powerhouse keeps me full and it?s simply delicious!
April 2023 by J Jones
Good store but recently I noticed non organic items like Innocent smoothies. Why??
March 2023 by Joan Muni
Very good place to find options for all sorts of diets, veggie, gluten free, etc. The service is also nice and friendly, shout-out to Marc who is always there to greet you with a smile.
March 2023 by lewis mezgebe
Excellent customer service by young man Emanuel. I recommend him to trian others he has a natural skill of great customer service.Many thanks,Lewis
February 2023 by Julie Ann
Great store with a variety of choices on products. The hot food here is especially tasty. Good atmosphere, and the staff are kindly.
December 2022 by Shark
Went to Notting Hill Planet Organic. Gad hot soup, but the spoons provided were pitiful. Far too small for soups. Please provide proper soup spoons!
October 2022 by MA A
Always loved shopping here and it keeps getting better. Always quick to restock and they have brands I can?t find elsewhere. Their org fruit and veg section is the largest in London. Staff are helpful.
October 2022 by itsmeivey
I am a regular customer of Planet Organic. I love it most of the time, but the other day something very off-putting happened! For months I have been keeping track of my smoothie purchases on a loyalty stamp card thing (they stamp it every time I get one). After 9 smoothies, you get the 10th one free, and I finally had 9! So last week, I finally decided to go get my free smoothie! YAY! WAHOO! FINALLY! I was so excited! BUT THEN!When went in to get my 10th (free) smoothie, they wouldn't give me one! I had 9 stamps already on the card so you could see I am a loyal customer, and I even brought a friend in with me that day who also bought some things, but they refused to give me my 10th smoothie. Rather than giving me my 10th (free) smoothie, they instead asked me to pay and then gave me a new smoothie card with one stamp which was not helpful at all!I was very confused especially as all of the other places I have a loyalty stamp card at are BEYOND kind as they see that I am a good/regular customer, but the people working at the smoothie counter that day really were refusing to give me my free smoothie! And they wouldn't explain why! It really threw me off and they were not being very nice about it either!When I asked them to explain they said, "you wouldn't understand"...which was quite upsetting as I had been REALLY EXCITED to finally go get my 10th smoothie and I left feeling so confused and sad. I honestly felt kind of betrayed as I had been excited about the day I would finally get to 10 on my smoothie card for months!!! SUCH an unpleasant experience!!! :(
October 2022 by lauramarziali1
Is my favorite shop,i spent lots of Money every single day and i love the fresh jucies.The only oroble. Is when i am server by A lady called Sharon She makes sure to ruin your day by Never having manners all the times and on top of that She Always Never Say please or THank You and ckearly She think Is on the right all times. Very insutabke lady for This nice shop.she should bit bè serving custimrs but maybe work as a Cleneror Just filling shelves.i am refusing From now and in to bè served by This orribile rude lady!!!!! I am sure She does itTo some other customersShe should be monitored!!!!!
August 2022 by Leanne W
Produce is really organic and easy to navigate around the store. Food and drinks there are really good with the in-store cafe. When comparing supermarkets prices I find this planet organic to be cheaper and all together the produce tastes better.
